Presales Specialist - Egypt

Company Description: Humelab Hospitality offers a collaborative environment where partners and team members work together to apply technology in practical, high-impact ways. This is a growing organization that values innovation, expertise, and long-term partnerships.

Role Description: The Presales Specialist - Egypt role is a full-time, on-site position based in Egypt. The role involves working closely with the sales and technical teams to understand client needs, analyze requirements, and propose suitable technology solutions for hospitality, healthcare, and tourism clients.

Day-to-day tasks include preparing and delivering product demonstrations, creating solution proposals and presentations, and responding to requests for information and proposals. The Presales Specialist engages with prospective customers to clarify requirements, answer technical and functional questions, and support the sales process from initial contact through to closing. The role also includes coordinating with internal stakeholders, maintaining accurate presales documentation, and providing feedback to product and marketing teams to improve offerings and positioning.

Qualifications

• Strong Analytical Skills to assess customer requirements, interpret data, and build solution recommendations.
• Excellent Communication and Customer Service skills to interact with clients, present solutions clearly, and manage expectations.
• Consulting and Presales experience to translate business needs into technical solutions and support the sales cycle effectively.
• Proficiency in preparing and delivering professional presentations, demonstrations, and technical documentation.
• Familiarity with technology solutions in hospitality, healthcare, or tourism (e.g., energy management, connectivity, or digital guest services) is an advantage.
• Bachelor's degree in business, engineering, information technology, or a related field, or equivalent practical experience.
• Ability to work on-site in Nairobi County, Kenya, collaborate in cross-functional teams, and manage multiple opportunities simultaneously.
• Strong problem-solving skills, attention to detail, and a customer-focused mindset.