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Job Description

About Our Team:

Our team drives executive-level customer engagement, partnering closely with clients to build trusted, long-term relationships with senior stakeholders. We operate at the intersection of strategy, risk expertise, and technology to deliver measurable customer outcomes at scale.

About the Role

As a Principal Fraud Consultant, you will serve as a strategic advisor to banking and financial services clients, helping them strengthen fraud strategies, optimise solution performance, and maximise value from fraud and risk solutions. Working across a portfolio of strategic accounts, you will provide expert guidance, influence senior stakeholders, and support customers in addressing complex fraud challenges while driving measurable business outcomes.

Key Responsibilities

Strategic Customer Engagement

  • Manage a portfolio of strategic customer accounts and act as a trusted advisor to senior stakeholders.
  • Help customers develop fraud strategies, improve solution adoption, and achieve measurable business outcomes.
  • Build long-term customer roadmaps aligned to business and fraud prevention objectives.
  • Identify opportunities to expand solution usage and deliver additional value.

Fraud & Risk Advisory

  • Provide expert guidance on fraud prevention, identity, authentication, and digital risk solutions.
  • Analyse fraud trends and solution performance to recommend improvements and optimisation strategies.
  • Advise customers on emerging fraud threats, risk management, and best practices.

Customer Value & Growth

  • Partner with Account Managers to support customer retention, growth, and solution expansion.
  • Lead business reviews and strategic discussions with customer stakeholders.
  • Proactively address adoption challenges and drive customer success.

Cross-Functional Collaboration

  • Work closely with Sales, Product, Marketing, and Professional Services teams to support customer objectives.
  • Share customer insights and industry expertise to influence product and go-to-market strategies.
  • Represent the business in customer engagements, workshops, and industry events.

Senior Leadership & Influence

  • Serve as a senior fraud SME and trusted advisor across strategic customer engagements.
  • Mentor colleagues through knowledge sharing and best-practice guidance.
  • Help shape customer engagement standards and advisory approaches across the team.

Working for you:

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

  • Medical Insurance and Air Ticket
  • 25 Days Annual Leave
  • Hybrid Working Model

About us:

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com

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Job ID: 152336633

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