We are looking for a highly organised and detail-oriented Citizenship & Administrative Coordinator to join our team in Dubai. This role is central to the smooth processing of global citizenship program files and the day-to-day administrative operations of our office. The right candidate will be dependable, process-driven, and comfortable handling sensitive documentation in a fast-paced environment.
Key Responsibilities
Citizenship & Case Processing
- Manage and process global citizenship program files end-to-end
- Review, organise, and track documentation including passports, IDs, and application forms
- Maintain accurate case records and monitor submission timelines
- Follow up with clients to collect missing or incomplete documents
- Ensure compliance with program requirements and internal quality standards
Daily Office & Administrative Operations
- Handle DEWA processing and related utility administration
- Liaise with Shiny for licensing documentation and regulatory approvals
- Manage government-related paperwork and coordinate submissions
- Maintain organised physical and digital filing systems
- Provide general office coordination and administrative support
Support senior team members with document preparation and compliance tracking
Requirements
- 1-2 years of experience in citizenship, immigration, or documentation-heavy administrative roles
- Proven ability to handle sensitive and confidential documentation with discretion
- Highly detail-oriented with a structured, process-driven working style
- Strong organisational and time management skills
- Reliable and committed to a full-time, office-based schedule
- Good written and verbal communication skills in English; Arabic is an advantage
