OverviewJoud Coffee is hiring an experienced
Procurement Manager to own the procurement function end-to-end across our multi-outlet F&B business and central production needs. This role is responsible for ensuring
availability, quality, and cost competitivenesswhile negotiating strong
commercial terms, credits, and service levels with suppliers.
What You'll Own
- End-to-end procurement: sourcing RFQs/tenders negotiation contracts ordering delivery performance issue resolution supplier reviews
- Category ownership across: ingredients (dry/chilled/frozen), beverages, packaging, consumables, chemicals, uniforms, equipment/spares, and services
- Supplier governance: approved supplier list, specs/standards, SLAs, performance scorecards
- Commercial outcomes: pricing, rebates, credit terms, payment cycles, MOQs, lead times, and returns/claims
Key responsibilitiesStrategic sourcing & supplier management
- Identify, qualify, and onboard suppliers that meet quality, reliability, and commercial requirements
- Maintain a strong supplier pipeline and reduce dependency risk (secondary suppliers where needed)
- Run supplier performance reviews (OTIF, quality issues, responsiveness, and pricing discipline)
Negotiation & commercial terms (core requirement)
- Negotiate pricing, rebates/retro bonuses, and contract renewals
- Secure credit terms and improved payment structures aligned with business needs
- Negotiate MOQs, lead times, delivery SLAs, and claim/return terms
- Resolve disputes on shortages, quality issues, and invoice discrepancies
Procurement operations & controls
- Implement clear SOPs and controls: PR PO GRN invoice matching
- Ensure documentation is audit-ready: quotes, approvals, contracts, supplier records, updated price lists
- Prevent price drift and unauthorized purchasing; enforce purchasing compliance across outlets/teams
Cross-functional collaboration
- Work closely with Operations, Finance, and Production/Quality to ensure:
- availability with minimal stockouts
- standardization of SKUs/specs (approved substitutions only)
- continuous cost improvement without compromising quality
Systems & reporting
- Maintain procurement trackers/dashboards (spend, supplier performance, pricing history, contract renewals, credit terms)
- Experience with ERP/inventory tools is a strong advantage (e.g., D365 Business Central / inventory platforms)
What Success Looks Like
- Strong supplier reliability and minimal stockouts on critical SKUs
- Improved commercial terms (credit days, rebates, service levels)
- Measurable cost improvement through structured sourcing and negotiation
- Clear procurement governance, documentation, and compliance across the company
Requirements
- 510+ years procurement experience with restaurants / F&B (multi-outlet strongly preferred)
- Proven negotiation track record covering pricing + credit terms + SLAs
- Strong understanding of F&B realities: shelf life, lead times, substitutions, and quality specs
- Highly organized, process-driven, and comfortable enforcing standards
- Strong communication and stakeholder management skills
- Advanced Excel/Google Sheets skills; data-driven decision making
Nice to have
- UAE supplier market experience and import exposure
- Experience building procurement SOPs and supplier scorecards from scratch
- Knowledge of quality documentation (COAs/spec sheets) and basic food safety compliance
