Role Purpose
As a Product Analyst, you will be an integral part of the various agile tribes and will have the opportunity to take the lead on the digital reporting, product performance monitoring, and KPI analysis of several bank products aiming to capture actionable insights and provide recommendation on business growth and experience optimization.
Key Accountabilities & Decision Ownership
- Define the suitable reporting requirements for each project
- Collaborate with relevant teams to gather data from multiple sources and convert it into organized reports
- Execute the analytics roadmap through working with different stakeholders in an agile model
- Ensure data accuracy and integrity by performing regular audits and quality checks
- Generate regular and ad-hoc reports that effectively communicate data-driven insights to stakeholders, aiming for business growth, and product performance enhancement
- Collaborate with stakeholders to sustain relevant reporting tools, systems and dashboards that track business KPIs
- Maintain dashboards and visualizations that present complex data in a clear and concise manner
- Perform deep dives in customer data to identify patterns, behaviors, preferences, and seasonalities that keep relevant teams well informed
- Work with cross-functional teams to automate and streamline reporting processes
- Stay up-to-date with industry standards and best practices to continuously improve reporting processes
Requirements
- Bachelor's degree in Business, Marketing, Computer Science, or a related field
- Minimum 3 years of proven experience in digital reporting or data analysis
- Proficiency in digital analytics tools such as Google Analytics, Adobe Analytics, or similar platforms
- Proficiency in data management tools such as MS Excel, MS Access, MS Power BI, and Tableau
- Proficiency in SQL, and ability to process large data sets
- Excellent attention to detail, analytical and problem-solving skills, with the ability to translate complex data into actionable insights
- Excellent communication and presentation skills, with the ability to present data to both technical and business stakeholders
- Ability to work independently and collaboratively to provide deliverables on time
- Knowledge of banking products, services, and financial metrics is a plus
Key Performance Indictors
- Execute the full product reporting tag plan and apply the required data analysis models
- Drive accurate insight to stakeholders that helps improve OKRs
- Create periodic actionable quantitative and qualitative reports for team visibility
