Product Manager - Banking Products

Employment: Full Time

Product Management & Development

• Manage the lifecycle of cash collection products, including Bulk Deposit Machines (BDM), and Cash Pickup Services, virtual Accounts…etc

• Analyze market trends and customer needs to enhance existing products and develop new solutions.

• Collaborate with technology teams to integrate digital and automation features into cash management solutions.

• Ensure product compliance with regulatory and security standards.

Sales & Business Development Engagement

• Work closely with the sales team to promote cash collection solutions to corporate and SME clients.

• Provide product training and support to relationship managers and sales teams.

• Develop pricing strategies and value propositions to attract new customers.

• Engage in client meetings to present solutions and address queries.

Operations & Service Management

• Oversee the deployment and maintenance of cash management products, ensuring smooth functionality.

• Coordinate with service providers, CIT (Cash-in-Transit) companies, and vendors for cash collection and deposit services.

• Monitor cash collection operations to optimize efficiency and reduce risks.

• Implement service improvements to enhance customer experience.

Risk & Compliance Management

• Ensure adherence to internal policies, regulatory guidelines, and security standards.

• Work with compliance teams to conduct risk assessments for cash handling operations.

• Implement fraud prevention measures and monitor transactions for suspicious activity.

Reporting & Performance Analysis

• Track product performance through key metrics such as transaction volumes, customer adoption, and revenue.

• Prepare reports on cash collection trends, service efficiency, and operational challenges.

• Recommend improvements based on data analysis and customer feedback.

Requirements:

• Minimum 4-5 years experience required in banking Products

• Proficient in MS Office, PowerPoint and Excel (mandatory)

• Strong written and verbal communication skills Arabic/English

• Excellent multitasking and problem-solving abilities

• Exceptional time-management skills