Product Manager (GPOS)

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation.

Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market

Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.

Our technology mirrors our people - Smart, Innovative & Forward Thinking

www.geidea.net

To maintain a competitive advantage as we grow, we are currently looking for a new Product Manager

Job purpose:

Responsible for the strategy and roadmap of a product. He acts as the voice of the market and customers and secures the results of the progress of product development process. He monitors and leads the product during the whole product-life cycle.

Responsibilities:

1. Understanding the Market and Customers:

Conducting market analyses, identifying customer needs, market trends and competition. Understanding the eco-system. Monitoring, gathering and analyzing customer feedback. Benchmark our solution with leading international and local POS software providers

2. Defining the Product Vision and Strategy:

Work with Product team to define, own, and execute a high-level vision and roadmap defining product vision, strategy and roadmap in alignment with business goals. Identifying market opportunities/USPs. Creating product strategy. Translate the product roadmap features into well-defined product requirements and specifications.

3. Bug and Issue Management:

Accurately report bugs and work with development team in bug fixing bugs as well as assisting in testing and accepting fixes.

4. Planning and Prioritization:

Defining high-level product features and requirements.

Prioritizing features based on customer value, business objectives, and technical feasibility.

Creating product roadmaps and high-level timelines for development and launch.

5. Monitoring the Product Development Process:

Collaborating with cross-functional teams, including engineering, design, marketing, sales, and customer support.

Providing guidance and clarification if necessary.

Making decisions and resolving issues that arise during Build phases. Assist in the testing of new releases of client and server-side applications.

6. Product Launch and Iteration:

Coordinating all aspects of the product launch.

Working with marketing to develop effective marketing campaigns and go-to-market strategies.

Monitoring product performance.

Drive Product out-phasing.

7. Stakeholder Management:

Communicating and aligning the product vision, strategy, and progress to various stakeholders, including executives, development teams, all other departments and external partners. Work closely with Operations, Commercial and Customer Success to identify product gaps and bugs with the Product.

Qualifications:

• 5-7 years of relevant experience in Product Management
• 5-7 years of relevant experience in POS Software and a passion for the industry
• High knowledge of the POS Software market and ecosystem including the main players
• Excellent spoken and written English with proven track record of communication with stakeholders, vendors as well as technical English
• Client focused with a history of working with customers to understand and delight the customer in delivering an exceptional product
• Fintech/payments experience a plus
• Deep technical knowledge of the product portfolio
• Programming / development background a plus
• Familiar with retail and/or Hospitality and/or Food sectors and their POS software journeys
• Familiar with the marketplace/ integration landscape in the region including what are the key software integration requirements and who the key players are for each integration type
• Experience in Agile software development and tools (Jira, Confluence)