Purpose
We are looking for an accomplished Product Manager to lead our International Money Transfer product line with product management, marketing, pricing and analytics experience. In this role, you will be responsible for defining and executing the product strategy, driving innovation, product pricing, app experience and collaborating with cross-functional teams to enhance our international money transfer capabilities.
Context
OFS is an innovative and dynamic fintech company. We offer the heritage and stability of a hugely successful founding group combined with the unlimited ambition and passion of a talented team building intuitive, secure and convenient money management and payment tools for everyday people. Working with us presents a unique and exciting opportunity to make a difference and be part of a revolution where we are leveraging financial technology to provide accessible, empowering tools. The role is the subject matter expert in the product team.
Role Accountabilities
- Develop and execute a comprehensive product strategy for international money transfer product, considering market trends, competitive landscape, and customer needs.
- Conduct in-depth market research to identify opportunities, trends, and customer pain points in the international money transfer space.
- Create and manage a product roadmap, prioritizing features and enhancements that deliver value to our customers and align with company objectives.
- Utilize data analytics to gather actionable insights from user behaviours, transaction patterns, and market trends. Translate these insights into product improvements and strategic decisions.
- Make data driven pricing decisions and product enhancement decisions including customer value management (CVM) initiatives.
- Collaborate closely with engineering, design and compliance teams to ensure successful product development and launch.
- Champion user-centric design and conduct user testing to continuously improve the international money transfer user experience.
- Bring the innovation using Artificial Intelligence (AI) to provide enhanced customer experience. Use AI for products and channels to improve the customer experience and bring efficiencies.
- Ensure that all international money transfer features and use of innovative technologies comply with relevant regulations.
- Define key product performance indicators (KPIs) and regularly analyse product performance to drive data-informed decisions.
- Define key product performance indicators (KPIs) for the apps and monitor apps performance, identify trends and propose necessary changes to improve the overall app experience.
- Monitor the competitive landscape and stay updated on emerging trends and technologies in international money transfer.
- Effectively communicate product updates and strategies to stakeholders, including executives and team members. Manage relationships with strategic partners.
- Create, execute and monitor marketing campaigns across physical and digital channels.
Experience
- Proven experience (8+ years) as a Product Manager with strong expertise in analytics and innovative technologies.
- Must have experience in pricing and campaign management.
- Prior experience of working in the Fintech and banking space is preferable.
- Prior experience of managing Product P&L.
Minimum Entry Qualifications
- Bachelors degree in business, finance or similar discipline.
- MBA will be a plus.
Personal Profile
- Ability to work collaboratively in a fast-paced, cross-functional environment.
- Passion for fintech and staying up to date with industry trends.
- Excellent communication and leadership skills.
- Deep understanding of compliance and regulatory requirements in the financial industry.
- Highly effective project management, problem solving and planning skills.
- Works to the highest standards of ethics and integrity
We are able to provide sponsorship for the right candidate.
