Job Purpose / Role Summary :-
The role aims to ensure accurate demand forecasts, achieve optimal inventory levels, and
secure product availability across all channels (showrooms, e-commerce, key accounts).
The supervisor closely coordinates with Sales, Purchasing, and Logistics teams to support
sales targets, improve service level, and enhance inventory turnover.
Main Responsibilities and Tasks :
- Supply Planning and Replenishment
- Convert approved demand plans into supply and replenishment plans for warehouses
and branches.
- Plan purchase orders and supply quantities in coordination with Purchasing to ensure
product availability within lead time.
- Ensure optimal stock levels for each item / location / channel with a focus on fast- and
slow-moving items and A/B/C classification.
- Manage safety stock levels and reorder parameters in the ERP D365 system based on
demand variability and supplier performance.
- Follow up on open purchase orders, incoming shipments, and delayed orders with
suppliers and Logistics to avoid availability gaps.
- Use statistical forecasting tools / Excel / ERP reports to build demand forecasts and
validate them.
- Discuss and review forecasts with Sales, Marketing, and Category Management through
demand review / S&OP meetings.
- Monitor forecast accuracy and bias
- Coordinate with Product Management, branches, and Marketing regarding launch
quantities, display quantities in branches, and allocation of promotional quantities.
- Monitor aging and slow-moving stock and propose actions (promotions, inter-branch
transfers, bundling, returns to supplier, write-off) to reduce obsolescence.
- Reporting, Analysis and Continuous Improvement
- Prepare regular reports including forecast accuracy, service level / order fill rate, product
availability, stock aging, days of coverage, and OTIF.
- Analyze causes of stock-outs or excess stock and propose corrective actions and
solutions.
Minimum Requirements
Education
- Bachelor's degree in Supply Chain Management, Business Administration, Commerce, or
a related field.
Work Experience :
- 3 to 5 years of experience in demand planning or supply planning
- Preferably previous experience in a retail environment or home appliances / consumer
electronics / FMCG.
- Experience in dealing with multiple channels (retail showrooms, e-commerce, key
accounts / wholesale).
Technical Skills :-
- Strong analytical and problem-solving skills with high attention to detail
- Good knowledge of demand and supply planning concepts (forecasting, safety stock,
lead time, minimum order quantity, etc.).
- Excellent command of Microsoft Excel and reporting tools
- Preferably familiar with Microsoft Dynamics
- Familiarity with the S&OP process and basic statistical concepts for demand forecasting
Behavioral Skills and Competencies
- Strong communication and coordination skills with various departments
- Ability to discuss and review forecasts with Sales teams in a constructive way
- High level of responsibility and sense of urgency without losing focus
- Ability to work under pressure and manage multiple priorities and deadlines
- Supervisory and coaching skills in case of having a planning team under supervision
Languages
- Very good command of English (reading, writing, and speaking)
- Proficiency in Arabic is an essential requiremet
