Production Manager

Key Requirements:

2 to 4 years of hands-on experience in technical support for home appliances

Strong diagnostic and repair skills for major household products

engineering degree (Electrical / Mechanical / Electronics)

Good communication and customer skills

Willingness to work in field service and visit customer locations when needed

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Core Responsibilities:

Provide technical support and troubleshooting for home appliances

Manage spare parts and technical reporting

Enhance customer satisfaction and service KPIs

Coordinate with service and sales teams to ensure service quality

• Participate in regular technical training and skill upgrades