Job Description

Company Description YooKatale is a mobile food market that enables selling, buying, and advertising food products and services for homes and commercial clients in Uganda, Africa. The organization's mission is to make food accessible everywhere and its vision is to connect people and communities to healthy food anywhere. YooKatale is guided by core values that emphasize customer focus, respect for all, simplicity, authenticity, curiosity, valuing opportunities, and persistence. The company operates as a hybrid organization, integrating physical and digital technology solutions to address everyday societal challenges. Its culture is strongly customer-centric, while also fostering a positive environment for employees and maintaining supportive relationships with stakeholders.

Role Description The Program Director is responsible for overseeing the planning, implementation, and evaluation of YooKatale's programs and initiatives in alignment with the mission, vision, and strategic goals. This contract role involves coordinating cross-functional teams, managing program timelines and budgets, and ensuring high-quality delivery of services that support food accessibility and community engagement. The Program Director will develop program frameworks, monitor performance metrics, prepare regular reports, and recommend improvements based on data and stakeholder feedback. The role also includes engaging with partners, clients, and community organizations, representing YooKatale in relevant meetings, and supporting innovation in both physical and digital solutions. This is a hybrid role based in Dubai, with a mix of on-site collaboration and some work-from-home flexibility.

Qualifications

Program and project management skills, including planning, execution, budgeting, and performance monitoring.
Stakeholder and partnership management abilities, with experience in community engagement, client relations, or cross-sector collaboration.
Strategic thinking and analytical skills to design, evaluate, and improve programs using data and feedback.
Leadership and team coordination skills, with the ability to guide diverse teams and foster a collaborative, customer-focused culture.
Strong communication skills, including clear written and verbal communication, presentation, and reporting abilities.
Familiarity with hybrid or technology-enabled service models, ideally in food systems, social impact, or related sectors.
Demonstrated ability to work in a multicultural environment and adapt to changing priorities and contexts.
Bachelor's degree in business, social sciences, public administration, or a related field; an advanced degree is an advantage.
Prior experience in program leadership or director-level roles, preferably in food access, community development, or digital platforms.