Operations Engineer
Location: Madinaty & Mostakbal City, Cairo, Egypt
Work Type: Full-time | On-site
Company: Pylon Inc. (via Elsewedy Intelligence Egypt)
Company Description
Pylon is a technology company offering a utility management platform for water and electricity companies in emerging markets. The platform helps utilities improve operational efficiency, reduce losses, and manage their networks more effectively through smart metering and data-driven operations.
Through its Egyptian subsidiary, Elsewedy Intelligence, Pylon implements the system for its clients, including the installation, commissioning, and maintenance of smart meters and related communication devices. The work focuses on practical execution, system reliability, safety, and measurable operational results on the ground.
Role Description
We are hiring an Operations Engineer to support on-site installation, commissioning, maintenance, and day-to-day operational activities related to smart metering projects.
This is a field-based role that requires regular presence on project sites and close coordination with project managers, technicians, contractors, and client teams. The Operations Engineer will play a key role in ensuring that site activities are executed safely, efficiently, and according to plan.
Key Responsibilities
- Execute on-site installation and commissioning of smart meters and communication devices.
- Perform routine maintenance and basic troubleshooting of metering systems.
- Monitor daily site activities and report progress to the Project Manager.
- Ensure compliance with safety rules, site procedures, and HSE requirements.
- Identify operational issues and support corrective actions.
- Coordinate daily with technicians, contractors, and internal teams.
- Prepare basic site reports, logs, and operational documentation.
- Support clients and site staff with basic technical guidance when required.
Job RequirementsEducation & Knowledge
- Bachelor's degree in Engineering (Electrical, Communications, or similar) mandatory
- Basic knowledge of metering systems and communication devices
- Basic understanding of safety rules and site procedures (HSE)
- Safety certifications (OSHA / NEBOSH) preferred
- ERP / MDM systems user level
Experience
- Minimum 2 years experience in a site-based engineering role
- Hands-on experience in:
- Installation and commissioning
- Maintenance and troubleshooting
- Experience in utilities, metering, or infrastructure projects preferred
- Ability to work on site with limited supervision
Skills
- English: good working level (emails, reports, coordination)
- Arabic: fluent (site communication)
- Good computer skills (MS Excel, Word, basic reporting)
- Strong problem-solving skills
- Ability to work effectively with technicians, contractors, and project managers
- Organized and able to follow instructions and procedures
Work Style & Personal Fit
- Comfortable working on site 8090% of the time
- Detail-oriented and safety-focused
- Able to work under site pressure and deadlines
- Practical and execution-focused
- Willing to travel between Madinaty and Mostakbal City
- Driving license preferred
Seniority Level
Mid-level
Industry
- Utilities | Smart Metering | Energy & Infrastructure