Project Manager - Corporate Portal / Corporate B2B / Corporate CRM
Role Overview
We are looking for a Corporate Digital Channels Project Manager to lead the delivery of corporate banking portals, B2B platforms, and CRM integrations. The role will focus on enhancing digital customer experience and enabling secure, scalable self-service capabilities for corporate clients.
Responsibilities
- Act as the lead project manager for corporate digital channels and CRM integration initiatives.
- Lead design and delivery of corporate portals and digital onboarding journeys.
- Manage integration between CRM systems, core banking platforms, and middleware.
- Drive alignment of UX/UI with digital front-end platforms.
- Enable corporate self-service capabilities including payments, trade services, and reporting.
- Ensure secure authentication, role-based access control, and API security standards.
- Manage product backlog, sprint planning, and agile delivery cycles.
- Track delivery milestones, risks, and dependencies.
- Collaborate with cross-functional teams including business, IT, and vendors.
- Communicate progress and outcomes to senior stakeholders.
Requirements
- Bachelor's or Master's degree in Business, Technology, or a related field.
- 7–12 years of experience in digital banking or corporate channels delivery.
- Strong experience with CRM platforms, preferably Microsoft Dynamics 365.
- Exposure to API-led architecture and middleware integration.
- Experience in large-scale banking transformation programs.
- Strong stakeholder management and communication skills.
- Experience in agile or hybrid delivery methodologies preferred.
