Job Description
Job Purpose
The Project Delivery Manager cum Scrum Master is responsible for planning, executing, tracking, and delivering multiple projects within defined timelines, budgets, and scope using an agile delivery model. The role ensures effective test management, quality assurance, and compliance throughout the delivery lifecycle, while driving stakeholder engagement, vendor coordination, and overall program success. This position also acts as the custodian of business requirements and ensures alignment between business objectives and delivery outcomes.
Key Result Areas
Business and Technical Knowledge
Strong domain expertise in Global Transaction Banking, specifically Cash Management and Trade Finance (Accounts & Deposits, Payments & Payment Gateways, Statements, Import/Export LC, Guarantees, Advising, Collections, etc.).
Knowledge of modern banking technologies including APIs, Market Place, Artificial Intelligence, Cloudenabled platforms, and Oracle Banking Products (OBDX, OBP, GTB) is an added advantage.
Stakeholder and Team Management
Manage senior stakeholders and coordinate crossfunctional teams to ensure successful and timely project delivery.
Facilitate agile ceremonies and collaboratively drive continuity of deliverables across distributed teams.
Provide team leadership through mentorship, training, and shadowing activities.
Recognize team achievements and foster a culture of high performance.
Deliver administrative support including structured meetings, documentation, knowledge transfer, and activity reporting.
Ensure resources are effectively coordinated and tasks are completed within project and BAU targets.
Test & Delivery Management
Lead and deliver testing cycles to meet organizational quality standards and project success criteria.
Guide stakeholders in defining test scope, planning, prioritization, and role allocation.
Execute test management activitiesincluding planning, scheduling, tracking, reporting, risk management, issue resolution, and RCA.
Support preparation of project and annual budgets for test management activities.
Conduct periodic capacity planning to ensure system resource availability in line with evolving demand.
Ensure strict adherence to project management frameworks, information controls, security guidelines, and change/incident management processes.
Engage and collaborate with stakeholders across Business, Technology, Operations, Enabling Units, external vendors, and senior leadership.
Agile Leadership & Scrum Mastery
Efficiently manage and optimize the product backlog while ensuring alignment with business priorities.
Translate the Product Owner's vision and requirements to the delivery team with clarity.
Organize, facilitate, and continuously improve scrum ceremonies and agile delivery processes.
Coach teams to adopt agile practices and enhance delivery productivity.
Partner with other Scrum Masters to improve organizational agile maturity and methodologies.
Utilize agile tools to track progress, manage ceremonies, and generate required reports.
Knowledge, Skills & Experience
15+ years of experience in the banking industry including 78 years of experience in team management, project/program delivery, and test management.
Indepth understanding of banking systems; technology experience with Oracle Banking Products, Global Transaction Banking (GTB) is a plus.
Strong proficiency in managing diverse teams and driving collaboration across business and technology units.
Demonstrated capability in senior stakeholder management and executive-level communication.
Strong organizational, analytical, and presentation skills.
Proactive in implementing structured project/program governance frameworks, delivery discipline, and continuous improvement.
Ability to plan and replan test stages with stakeholder.
