Project Manager
- Posted 19 hours ago
- Be among the first 10 applicants
Job Description
Job Summary
We are seeking an experienced Technical Project Manager with strong Banking domain experience to lead and manage a large-scale Genesys migration program from the bank's side. The ideal candidate must have hands-on experience managing Genesys Cloud migration projects, coordinating multiple stakeholders, vendors, technology teams, and business units while ensuring successful delivery within scope, budget, timelines, and regulatory requirements.
Experience with Genesys Engage will be considered a significant advantage.
Mandatory Skills
- Banking / Financial Services domain experience.
- Proven experience managing Genesys Cloud implementation or migration projects.
- Experience leading contact center transformation programs.
- Strong Technical Project Management experience.
- Vendor and stakeholder management.
- Program governance and delivery management.
- Experience managing large enterprise migrations and integrations.
- Knowledge of Agile, Waterfall, and Hybrid delivery methodologies.
- Excellent communication and leadership skills.
Added Advantage
- Experience with Genesys Engage platform.
- Experience in migration from Genesys Engage to Genesys Cloud.
- Certifications in PMP, PRINCE2, Scrum, Agile, or equivalent.
- Experience with banking contact center operations and customer experience transformation initiatives.
More Info
Key Skills
Hybrid delivery methodologies
Enterprise migrations
Genesys Cloud migration
Genesys Engage
About Company
Skills:
Prince2, Revenue cycle management processes, Healthcare claims workflows, Payer–provider dynamics, Project Management, Pmp, Inspection and quality control, Expediting and Expeditor functions, Logistics Management
Skills:
Project Delivery, Contract Negotiation, Budgeting, Client Relations, Team Vendor Management, Resource Management, Quality Safety, Financial Cost Control
Skills:
Construction Execution, Subcontractor Management, Programme and Progress Management, Design Technical and MEP Coordination, Stakeholder Management and Reporting, Commercial and Contractual Coordination, Team Leadership, Testing Handover and Close-Out, Procurement and Materials Coordination, Quality HSSE and Compliance, Cost and Budget Coordination, Project Planning
Skills:
Multidisciplinary Design Delivery, Architecture, MEP Design Management, Project Management, Design Management, Commercial Performance, Structures, Client Engagement
Skills:
Project Management, Inspection techniques, Knowledge of regional construction and technical codes, Logistics Management