Job Description

We're hiring: Project Manager – Technical Lead | Syspos | Dubai, UAE

Syspos is a UAE-based cloud POS and payments platform powering F&B, retail, and hospitality merchants.

We're looking for a Project Manager – Technical Lead to own our client deployments and integration projects end to end, and to lead the technical team that delivers them.

What you'll do

Lead and guide the technical implementation team, setting technical direction, reviewing work, and solving escalated issues
Run multiple client projects at once, from scoping and solution design to go-live and handover
Design technical solutions for client requirements, including system setup, data migration, and integrations
Own integration projects with payment providers, delivery aggregators, ERP/accounting systems, and hardware vendors
Work closely with the development team on client-specific features, APIs, and bug resolution
Manage project plans, timelines, risks, and status reporting to clients and internal stakeholders
Run UAT, sign off go-lives, and build documentation and standards for future rollouts

What we're looking for

5+ years in technical project delivery, with at least 2 years leading a technical team
Strong hands-on technical background: APIs, integrations, cloud systems, databases, and POS hardware/networking
Experience in POS, payments, SaaS, or hospitality/retail technology
Able to go deep on a technical problem and still manage the client and the timeline
Comfortable with project tools such as Jira, ClickUp, or similar
UAE/GCC experience preferred; Arabic and English is a plus
PMP, PRINCE2, or Agile/Scrum certification is a plus

Reporting Directly to Head of Implementation