Job Description:
- Match clinic letters transcriptionists produce against dictations and review them for any spelling, grammar, or formatting errors, as well as other inconsistencies.
- Reach daily target of Proofread minutes based on work requirements (45+min/day).
- Match specific information, e.g. patient demographics, scientific info, contacts details, etc. with patient records and online sources.
- Finish all assigned clinic letters within 36 hours from the time of receiving consultants dictations.
- Fulfil requests received internally/externally from LIPS consultants and their personal assistants and ensure the requests are fulfilled within the set timeframe.
- Check Shared Mailbox on hourly basis and actively respond to queries and requests received and follow up on them.
- Always keep their team leader updated regarding any issues that require long-term follow-up.
- Follow day-to-day work technicalities and procedures to finalize daily targets and goals.
- Provide feedback to transcriptionists.
- Report on quality of transcriptionists output to team leader.
- Help with quality score cards of transcriptionists.
- Perform other tasks assigned by the team leader
Job Requirements:
- 1- 3 years of experience as a proofreader.
- University degree in any related discipline.
- English studies preferred; medical experience is a plus.
- Advanced English listening skills: Able to listen to, understand and comprehend different accents and indiscernible words with high accuracy.
- Advanced English Language: Have through knowledge of English sentence structure, phrases, clauses, grammar and recognize implicit meanings.
- High keyboarding skills: Able to type not less than 45w/min (preferably touch typist).
- Excellent research skills: Able to browse and surf the internet to find specific info related to consultants, locations, medical information, etc.
- High Accuracy & Focus: Attention to detail, able to spot spelling mistakes, punctuation errors, etc.
- Experience with transcription software and tools is a plus.
Self-motivated, committed to profession, quick learner and able to work and thrive under pressure.
Working Days: Monday to Friday ( Saturday & Sunday off ).
Working Hours: 11:00AM to 7:00PM
Work Location: Heliopolis, Cairo
