Property Management Specialist

artha realty llc

United Arab Emirates, Dubai

2-4 Years

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Job Description

Company Overview

Artha Realty LLC is a Dubai-based real estate brokerage specializing in exclusive project sales, premium developer and secondary sales, and end-to-end property management. We represent a curated portfolio of premium developments and managed properties, and we are scaling our operations to match our growth ambitions across both the primary (off-plan/exclusive projects) and property management verticals.

Role Summar

yThe Property Management Specialist is responsible for the day-to-day operational delivery of Artha Realty's managed property portfolio. This role is the operational backbone connecting tenants, landlords, maintenance teams, and vendors — ensuring properties are well maintained, tenancy processes run smoothly, and service delivery consistently meets Artha Realty's quality standards. The successful candidate will work closely with the leasing and property management teams to keep operations compliant, organized, and tenant-focused, directly supporting the company's reputation for reliable, professional property management in Dubai's market

.
Key Responsibiliti

es1. CRM & Portfolio Manageme

ntMaintain accurate landlord, tenant, property, unit, lease, and CRM record
s.Review CRM data quality, reconcile operational trackers, and resolve discrepancie
s.Monitor portfolio performance, pipeline health, and operational dashboard
s.Participate in CRM implementation, testing, enhancements, and process improvement
s.Perform periodic audits of CRM data and operational record
s.Solicit and onboard new property listings alongside day-to-day PM operations task

s.2. Property Management & Tenant Operatio

nsManage daily property management operations and ensure smooth functioning of assigned propertie
s.Handle tenant communication, requests, complaints, and service-related issues professionally and efficientl
y.Monitor service quality across managed properties and ensure consistently high tenant satisfactio
n.Coordinate onboarding of new properties and maintain complete digital property file
s.Prepare Property Management Agreements and standard operational documentatio
n.Conduct property inspections and prepare reports on property condition
s.Coordinate move-ins, move-outs, inspections, lease renewals, notices, contract expiries, cheque due dates, and other key operational milestones, including handover and snagging coordinatio
n.Maintain accurate records of tenancy contracts, maintenance requests, inspections, and operational document
s.Support Ejari registration, renewals, and tenancy-related documentatio
n.Update operational trackers, occupancy reports, dashboards, and portfolio report
s.Support preparation of owner reports, Statements of Account, invoices, receipts, and related documentation in coordination with Financ
e.Ensure smooth coordination and handovers between Property Management, Finance, Marketing, Maintenance, and other internal team

s.3. Maintenance & Vendor Manageme

ntCoordinate with maintenance teams, contractors, and service providers for timely resolution of property issue
s.Assist in vendor management, including quotations, approvals, and follow-up
s.Monitor maintenance requests and follow up to ensure timely completio
n.Review completion reports and obtain tenant or owner confirmations before closur
e.Coordinate maintenance documentation, invoices, and supporting record
s.Maintain vendor records and performance tracker
s.Assist with onboarding and evaluation of new vendor
s.Escalate delayed or unresolved maintenance issues where require

d.4. Marketing & Client Suppo

rtCoordinate property photography, videography, listing updates, and marketing requirement
s.Assist in collecting client testimonials and online review
s.Support preparation of proposals, presentations, and marketing collatera
l.Monitor campaign enquiries and provide lead and conversion updates where require
d.Ensure marketing and property information remains accurate and curren

t.5. Compliance & Process Improveme

ntCoordinate with leasing and property management teams to ensure compliance with company procedure
s.Ensure compliance with UAE property management standards and regulation
s.Monitor compliance with operational procedures and SOP
s.Identify operational gaps, recurring issues, and opportunities for improvemen
t.Support portfolio audits, quality checks, and operational reportin
g.Participate in cross-functional meetings and support implementation of operational initiatives and system enhancement

s.
Candidate Prof

ileMinimum 2–3 years of experience in Property Management Operations in Dubai/U
AE.Strong understanding of UAE real estate processes, tenancy regulations, and property operatio
ns.Experience dealing with tenants, landlords, maintenance teams, and service provide
rs.Excellent organizational and problem-solving skil
ls.Strong communication and customer service abiliti
es.Proficiency in MS Office and property management software is preferr
ed.Ability to manage multiple properties and priorities effective
ly.Mandatory UAE driving license and own c
ar.Experience using CRM platforms (Bitrix, Goyzer, or simila
r).Analytical mindset with the ability to prepare reports and interpret operational da
ta.Customer-focused with strong problem-solving and follow-up skil
ls.Ability to work independently while collaborating effectively with cross-functional tea

ms.
What Success Looks

LikeConsistently high tenant satisfaction, reflected in low complaint recurrence and positive feedb
ack.Smooth, well-documented move-in/move-out and snagging processes with no compliance g
aps.Timely resolution of maintenance issues through well-managed vendor relationsh
ips.Accurate, up-to-date tenancy and operational records that leadership can rely on at any t
ime.Reliable, audit-ready CRM and portfolio data that support informed decision-mak

ing.
What We