Job Details
Title: QA Team Lead
Reports to: QA Vice-President
Division: QA
Department: PDD
Location: Site Office
Job Purpose
The QA Team Lead oversees quality assurance activities for multiple projects within a geographic area, ensuring that quality standards are consistently met throughout the construction or development cycle. The role acts as the central point of communication and decision-making for all quality-related matters across assigned projects.
Roles, Responsibilities & Duties
- Serve as the main liaison between the QA team, consultants, contractors, and other project stakeholders.
- Ensure smooth communication to resolve quality-related issues or concerns promptly.
- Supervise all inspections conducted by the QA team on-site.
- Ensure inspections are thorough and that proper descriptions and documentation are completed.
- Ensure all requested inspections are completed within stipulated SLA timeframes.
- Identify key challenges and roadblocks in the quality management process and report them to higher management.
- Develop Lessons Learned reports based on findings and observations.
- Plan and manage resources to ensure quality inspections are adequately staffed and equipped.
- Attend weekly meetings with project teams to discuss quality issues or delays.
- Provide ongoing updates on quality performance, upcoming inspections, or audits.
- Highlight needs for additional third‑party specialists or subcontractors for specialized inspections.
- Coordinate scope of work and manage hiring of required third‑party contractors.
- Conduct internal audits twice during each project cycle to ensure compliance with standards, processes, and regulations.
Qualifications
Education
- Bachelor's Degree in Civil Engineering, Architecture, or a related discipline.
Experience & Technical Skills (Required)
- Minimum 7 years of experience in QA/QC, inspection, or property handover in the UAE residential sector.
- Strong understanding of construction finishing, MEP integration, and handover workflows.
- Experience using snagging and project tracking tools.
- Working knowledge of UAE building codes and quality standards.
Personal & Soft Skills
- Demonstrated ability to lead teams and manage workload distribution.
- Skilled in managing multiple units and projects simultaneously.
- Strong organizational and time management skills.
- Excellent problem‑solving and decision‑making abilities under pressure.
- Clear and effective communication with contractors and internal stakeholders.
- Customer-oriented mindset for pre-handover stages.
