Key Responsibilities
A. Automation Testing
- Design, develop, and maintain automation frameworks using Java and Selenium WebDriver.
- Create reusable and scalable automation scripts for web applications.
- Develop and maintain regression automation suites.
- Integrate automated testing with CI/CD pipelines.
- Analyze test execution results and prepare detailed defect reports.
- Identify opportunities to improve test coverage, framework efficiency, and QA processes.
B. API Testing
- Design and execute API test cases using REST Assured, Postman, or equivalent tools.
- Validate API functionality, integration points, security, and performance.
- Automate API testing and incorporate it into regression test suites.
- Validate JSON/XML responses and API contracts.
- Work with Swagger/OpenAPI specifications.
C. Airline Booking / Reservation Domain Testing
Perform end-to-end testing of airline reservation and booking workflows, including:
- Flight Search
- Flight Availability
- Reservation / Booking
- Ticketing
- Seat Selection
- Ancillary Services
- Payment Processing
- Check-in Functionality
- Booking modifications and related workflows
- Work with airline reservation systems and booking platforms.
- Good knowledge of GDS systems is preferred.
D. Chatbot Testing
- Test conversational AI and chatbot applications.
- Validate intents, entities, conversation flows, and context retention.
- Verify chatbot responses across different user scenarios.
- Perform functional, usability, integration, and regression testing.
- Validate chatbot behavior for positive, negative, and edge-case scenarios.
E. AI / Generative AI / LLM Testing
- Test Generative AI and LLM-based applications.
- Validate response accuracy, relevance, consistency, and reliability.
- Develop test scenarios covering prompt variations, edge cases, and unexpected inputs.
- Evaluate model responses using defined quality and performance metrics.
- Perform hallucination testing and response consistency validation.
- Support responsible AI testing, including:
- Bias testing
- Toxicity testing
- Safety testing
- Responsible response validation
F. Collaboration
- Work closely with Business Analysts, Product Owners, Developers, AI Engineers, and other QA teams.
- Participate in Agile ceremonies, sprint planning, reviews, retrospectives, and other QA activities.
- Contribute to continuous improvement of automation frameworks and testing processes.
- Support release readiness and quality assurance activities.
3. Required Technical Skills
Automation Testing
- Core Java
- OOPs and Collections
- Selenium WebDriver
- TestNG / JUnit
- Maven / Gradle
- Automation Framework Development
- CI/CD Integration
API Testing
- REST Assured
- Postman
- Swagger / OpenAPI
- JSON / XML Validation
AI & Chatbot Testing
- Chatbot Functional Testing
- Conversational Flow Testing
- Intent & Entity Validation
- Prompt Testing
- AI / LLM Response Validation
- Hallucination Testing
- Bias & Safety Testing
Airline Domain
- Airline Booking / Reservation Systems
- Flight Booking Lifecycle
- GDS Systems – Preferred
Tools & Supporting Skills
- Jira
- Git / GitHub
- Jenkins / Azure DevOps
- SQL
- Agile / Scrum
4. Mandatory Requirements
Candidates must meet the following requirements:
- Currently working in a hands-on Automation Testing role.
- Strong experience in Java and Selenium WebDriver.
- Strong experience in API Automation.
- Proven experience in the Airline Booking / Reservation domain.
- Hands-on Chatbot Testing experience.
- Hands-on AI / LLM Testing experience.
- Strong Agile / Scrum experience.
