Quality Assurance Manager

Company Description

Falcon Laboratory LLC, accredited by the Dubai Municipality - Emirates International Accreditation Centre (EIAC), operates under Dubai Law No. 02/2010 and ISO/IEC 17025:2017 standards. Equipped with state-of-the-art technology and advanced equipment, the company is committed to delivering high-quality services aligned with international standards. Falcon Laboratory specializes in geotechnical investigations, construction material testing, chemical and biological testing, environmental testing, and special testing services, among others. Their team of qualified professionals offers comprehensive technical support to ensure excellence in all aspects of their work.

Role Description

We are seeking a qualified QA/QC Manager to support quality systems and technical compliance in a Materials and Geotechnical Testing Laboratory operating under ENAS and EIAC accreditation. The role focuses on ensuring test accuracy, regulatory compliance, and continual improvement of laboratory operations.

Job Responsibility:

• Implement and maintain the laboratory Quality Management System in accordance with ENAS & EIAC requirements
• Ensure compliance with ISO/IEC 17025 standards
• Review test results, calculations, and reports for accuracy and conformity
• Control documents, records, and SOPs
• Manage nonconformities, corrective and preventive actions (CAPA)
• Coordinate and support internal audits, external audits, and assessments
• Monitor calibration, verification, and maintenance of laboratory equipment
• Supervise QA/QC activities for soil, concrete, asphalt, aggregates, and construction materials testing
• Provide training and technical support to laboratory staff
• Liaise with accreditation bodies and regulatory authorities as required

Qualifications:

• Bachelor's degree in Civil Engineering, Materials Engineering, or a related field (Master's preferred)
• Minimum 5–10 years of experience in a materials or geotechnical testing laboratory
• Strong working knowledge of ISO/IEC 17025, ENAS, and EIAC accreditation requirements
• Proven experience managing laboratory quality systems and audits
• Solid technical background in construction materials testing
• Excellent analytical, documentation, and communication skills
• Certification in quality management or auditing is an advantage