We are seeking a highly skilled Quality Assurance Manager to join our growing Food & Beverages company. This pivotal role will oversee the quality assurance team, ensuring that all products meet industry standards and are delivered with the highest quality. The ideal candidate will possess a strong background in food safety protocols, quality control processes, and regulatory compliance, with a passion for enhancing product quality and customer satisfaction.
RESPONSIBILITIES- Supervise and monitor all QA activities across production lines (sorting, frying, freezing, and packaging).
- Implement, maintain, and improve HACCP, GMP, and ISO/FSSC 22000 systems.
- Conduct internal audits and ensure corrective/preventive actions are implemented.
- Monitor raw materials, oil quality, seasoning, and packaging integrity.
- Oversee lab testing and sensory evaluation processes.
- Ensure compliance with local Egyptian food safety standards (NFSA) and export regulations.
- Maintain up-to-date documentation for audits and certifications.
- Prepare and submit QA reports, KPI dashboards, and non-conformance summaries
- Lead and develop a QA/QC team of supervisors, lab analysts, and quality inspectors.
- Train factory employees on quality standards, hygiene practices, and food safety awareness.
- Coordinate cross-functional communication with Production, Maintenance, and R&D.
- Implement quality improvement projects (e.g., reduction of oil usage variance, defect control, yield improvement).
- Analyze customer complaints and drive root cause analysis to eliminate recurrence.
- Benchmark global best practices in frozen food quality.
- Evaluate and audit raw material suppliers (potatoes, oils, packaging).
- Establish quality specifications and incoming inspection standards.
REQUIREMENTS- Bachelor's degree in food science, Food Technology, Microbiology, or related field.
- Master's degree in food science or quality management (preferred).
- Minimum of 8 -10 years of experience in quality assurance within the food manufacturing industry, preferably in snack foods or frozen foods.
- Proven experience in managing quality systems, HACCP, GMP, and food safety standards.
- Strong understanding of Quality Management Systems (QMS) such as ISO 9001, ISO 22000 & BRC.
- Excellent analytical and problem-solving skills, with an ability to identify issues and implement effective solutions.
- Strong communication skills and the ability to work collaboratively across departments.