We're on the lookout for an Emirati talented Quality & Excellence Specialist to join our growing team. This role is primarily focused on Quality Management, with Excellence experience considered a valuable plus.
What You'll Be Doing
- Enhancing and maintaining the organization's Quality Management System (QMS).
- Mapping, documenting, and optimizing business processes using ARIS BPM.
- Conducting process mining to drive insights and uncover improvement opportunities.
- Leading and supporting annual quality reviews and internal audits.
- Developing, updating, and maintaining policies, procedures, and process manuals.
- Preparing clear and engaging presentations and reports using PowerPoint.
What We're Looking For
- Emirati Talent.
- Bachelor's degree in quality management, Business Administration, or a related field.
- Three (3) years of experience with process documentation, process monitoring, and quality management.
- Experience in the ARIS Business Process Management system.
- Solid understanding of Business Process Management (BPM) concepts.
- PMP certification is a plus.
- Experience in process mining tools or methodologies.
- Familiarity with audits, compliance frameworks, and annual quality assessments.
- Proficiency in PowerPoint and creating executivelevel presentations.
- Ability to collaborate with diverse internal stakeholders and manage multiple priorities.