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J&T Express Egypt

Quality Inspection

J&T Express Egypt
Egypt, Cairo
1-3 Years
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Job Description

Role Description

QualityAuditing: MonitorandevaluateadailysampleofCSinteractions(Calls,Tickets,Chat)toensureadherencetoqualitystandards.

SystemIntegrity:VerifyshipmentrecordsandagentupdatesonourLogisticsManagementSystemstoensuredataaccuracy.

ErrorTracking:Identifyoperationalerrors(Fatalvs.Non-Fatal)andprovideobjectivefeedbacktoTeamLeaders.

Reporting:AssistincreatingweeklyqualityreportsusingExcel.

Qualifications

  • 1+yearsofexperienceasaQualityInspector/QA,specificallyinCustomerServiceorCallCenters.

    • ProvenexperiencewithLogisticsSystemsorCRMtools(Abilitytolearninternalsoftwarequicklyisrequired)

    • StrongcommandofMicrosoftExcel.
    • Highattentiontodetailandobjectivity.

    More Info

    Job Type:
    Permanent Job
    Industry:
    Other
    Function:
    Quality Assurance
    Employment Type:
    Full time

    About Company

    J&T Express Egypt

    Job ID: 144578515

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    Last Updated: 18-03-2026 10:24:38 PM
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