Overview
This role involves partnering with suppliers, Finance, and Treasury teams to support payment processing, invoice uploads, and fund transfers. Key responsibilities include resolving invoice exceptions, managing invoice reconciliations, providing updates on overdue payments and payment plans, and supporting internal and external stakeholders to ensure timely and efficient invoice and payment operations.
Responsibilities
- Managed end-to-end Accounts Payable (AP) exception resolution, ensuring timely invoice processing and payment execution
- Served as the primary liaison between suppliers, Finance, Treasury, Procurement, and AP teams to resolve payment and invoice-related issues
- Led supplier payment planning, overdue management, and reconciliation activities to improve cash flow visibility and supplier satisfaction
- Analyzed invoice exceptions, identified root causes, and implemented corrective and preventive actions to reduce recurring issues
- Collaborated with cross-functional teams (Procurement, IT, Controls, R2P, I2P, and Finance) to drive process improvements and operational efficiency
- Monitored AP aging, supplier statements, and payment status to ensure compliance and timely settlement of liabilities
- Facilitated manual and advance payment processes, including payment tracking, SWIFT confirmations, and issue escalation
- Built strong relationships with internal and external stakeholders, driving effective communication, dispute resolution, and continuous improvement initiatives
Qualifications
- 2 to 4 years of relevant experience in P2P, Procurement Operations, Finance Operations in Shared Services
- End-to-End Procure-to-Pay (P2P) process knowledge
- Strong sense of ownership with the ability to lead and support business stakeholders professionally
- Procurement, Finance, Business Operations, or Analytical background preferred
- Strong organizational, investigative, communication, and strategic thinking skills
- Ability to prioritize effectively and manage multiple tasks simultaneously in a fast-paced environment
- Professional presentation and stakeholder engagement experience
- Strong ERP systems knowledge (SAP)
- Excellent verbal and written communication skills in English
- Bachelor's degree in business administration, Finance, Procurement, Accounting, or a related field
