Receivable & Collection Officer

The Role:

Oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts.

Main Tasks/ Responsibilities:

1.Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Monitor and maintain assigned accounts- Customer calls, account adjustments, customer reconciliations and processing credit memos.

2.Accountable for reducing delinquency for assigned accounts.

3.Perform other assigned tasks and duties necessary to support the receivable and collection function.

4.Enlist the efforts of sales and senior management when necessary to accelerate the collection process.

5.Must communicate & follow up effectively with Sales Department regarding customer accounts on a timely basis.

6.Establish and maintain effective and cooperative working relationships with dealers and sales.

Technical / Functional Skills required:

1.Knowledge of Billing and Collections procedures.

2.Accounts Receivable knowledge/experience a plus.

3.Commitment to excellent customer service.

4.Excellent written and verbal communication abilities.

5.Excellent customer service skills.

Experience Required

Minimum of 2 years experience in the related field.

Bachelor's Degree.