Job Description

Job Title: Receptionist & Administrative Support - Administration Department

On behalf of First Option Engineering Services, we're hiring for a full-time Receptionist & Administrative Support to join their team in Cairo.

We are looking for a professional, organized, and customer-oriented individual who can manage front-desk operations while supporting the company's daily administrative, communication, and office coordination activities.

About The Rolele

As a Receptionist & Administrative Support, you will be the first point of contact for visitors, clients, trainees, engineers, and business partners. You will be responsible for maintaining a professional reception area, handling calls and inquiries, coordinating meetings and visitors, supporting administrative activities, and assisting with online communication and social media updates.

The ideal candidate should have strong communication and customer-handling skills, a professional appearance, and the ability to work efficiently in a fast-paced engineering and professional services environment.

Key Responsibilities

Welcome and assist visitors, clients, trainees, and business partners in a professional manner
Manage incoming calls, emails, messages, and general inquiries
Receive and direct visitors to the appropriate department or employee
Maintain an organized and professional reception and waiting area
Handle day-to-day front-desk and administrative activities
Coordinate meetings, appointments, interviews, training sessions, and visitors schedules
Support communication with clients, candidates, trainees, and external contacts
Follow up on administrative requests and ensure timely communication
Prepare and organize basic reports, documents, presentations, and correspondence
Maintain and organize company records, files, and administrative documentation
Support office coordination and general administrative tasks
Assist with social media posting and updating company-related content when required
Respond to online inquiries and messages through relevant communication channels
Support the coordination of training sessions, workshops, and company events when required
Coordinate with internal teams to ensure smooth day-to-day office operations
Maintain confidentiality when handling company and employee information
Perform other administrative and reception-related duties as assigned

Requirements

2-3 years of experience as a Receptionist, Administrative Assistant, Front Desk Officer, or in a similar role
Previous Customer Service or Sales experience is a must
Experience in a professional office environment; experience in an engineering, construction, consulting, training, or technical company is a plus
Excellent verbal and written communication skills
Strong customer service and interpersonal skills
Professional appearance and attitude
Good command of Microsoft Office: Word, Excel, PowerPoint, and Outlook
Experience handling social media platforms and online communication
Strong organizational and multitasking abilities
Ability to manage several tasks and priorities simultaneously
Ability to communicate professionally with clients, engineers, managers, trainees, and visitors
Good attention to detail and follow-up skills
Ability to work effectively in a fast-paced and professional environment

Key Competencies