Job Purpose
The Receptionist is responsible for executing all administrative and front desk tasks to support the efficient day-to-day operations of the office. This role manages front desk activities, controls access and attendance, coordinates administrative and logistical tasks, and serves as a key support point for Business Services and internal stakeholders.
Principal Accountabilities
Front Desk & Visitor Management
- Manage the reception desk and act as the first point of contact for visitors and callers.
- Greet and welcome visitors in a professional and courteous manner, ensuring a positive front-of-house experience.
- Handle visitor registration, issue access badges, and ensure compliance with security protocols.
- Maintain a clean, organized, and presentable reception area at all times.
Communication & Coordination
- Answer, screen, and direct incoming calls and emails promptly and accurately.
- Coordinate meeting room bookings and calendars, ensuring availability and proper setup.
- Liaise with Facilities, IT, Security, and other internal teams to ensure smooth operations.
Administrative Support
- Maintain attendance records for associates and visitors as required.
- Issue and manage access cards for PEP guests and non-Dubai based associates.
- Perform general administrative duties including data entry, filing, and document handling.
- Process and coordinate business card requests.
Logistics & Operations
- Manage incoming and outgoing couriers, deliveries, and postal items from Head Office to all locations.
- Coordinate and maintain the driver calendar, ensuring efficient scheduling.
- Support general office logistics and operational requests as assigned by Business Services or Facilities.
Other Responsibilities
- Vendor registration in MyBuy (Ariba).
- Purchase Order (PO) creation.
- Perform any additional duties as directed by the department manager.
Experience & Competencies Required
- Strong organizational and multitasking skills with an operations-focused mindset.
- Excellent verbal and written communication skills.
- Professional, service-oriented, and approachable demeanor.
- Ability to manage priorities in a fast-paced office environment.
- High attention to detail and accuracy.
- Strong coordination and stakeholder management skills.
- Proficiency in MS Office tools (Outlook, Word, Excel).
- Experience in filing and record tracking.
- Strong interpersonal skills.
- Very good command of English and Arabic.
Qualifications
- Bachelor's Degree.
- 2–3 years of experience in a receptionist, front desk, or administrative support role, preferably in a corporate environment.
