Talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
The
Receptionist and Administrative Assistant acts as the primary point of contact for office operations, supporting reception, facilities, general administration, and organizational culture.
Key Responsibilities
Reception & Front of House
Serve as the primary point of contact for all visitors, guests, and deliveries — greeting, registering, and directing them professionally.
Manage queries received at reception and ensure a welcoming, professional environment at all times.
Coordinate reception coverage to ensure consistent service.
Administration & Events
Maintain staff documentation, records, and regulatory filings while assisting with general administrative data maintenance.
Facilitate administrative contract requests and support the coordination of staff benefits and records.
Handle day-to-day office administrative tasks, document management, and small-scale procurement processes.
Coordinate office logistical requirements and support the distribution of company materials.
Support the execution of internal engagement activities to foster a positive organizational environment.
Facilities Management
Oversee daily office maintenance, ticketing, and housekeeping standards to ensure a functional environment.
Manage inventory of office supplies and pantry stock while resolving scheduling conflicts for common spaces.
Safety & Operations
Monitor office safety protocols, manage access systems, and maintain emergency readiness standards.
Coordinate outsourced service support, ensuring service quality and operational compliance.
Qualifications
- 3+ years of experience in a reception, office administration, or facilities coordination role.
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and Google Workspace, paired with strong organizational and multi-tasking skills.
- Excellent communication skills in English (Arabic is a plus), combined with a proactive, service-oriented mindset and attention to detail.
- Proven ability to supervise support staff or external vendors while maintaining discretion and professionalism when handling confidential information.
