Receptionist / Cashier (Mamsha Beach)

About Us

At Aldar Hospitality, we're not just about places; we're about experiences. Each property in our diverse portfolio from the serene beaches to the bustling cityscapes is more than an asset; it's a destination where luxury and hospitality converge. Our commitment to excellence is the cornerstone of what we offer, promising a vibrant, energetic workplace that's as dynamic as the experiences we provide for our guests.

Imagine a career where luxury and ambition intersectthis is the opportunity that awaits at Aldar Hospitality's Leisure Cluster. Our prestigious properties, including the exclusive Saadiyat Beach Club, Kai Beach, Mamsha Beach and Aldar Marinas are not only landmarks of luxury but also beacons for career growth and excellence. We're in the business of creating career- defining moments for our team, by fostering an environment that celebrates diversity and innovation. As we sculpt the future of hospitality, we invite you to bring your unique talents to our collective table, where every role is integral to our five-star guest experience and to your professional development.

At Aldar Hospitality, we are more than a team; we are a mosaic of cultures, united in our mission to deliver extraordinary guest experiences. With over, With over 3000 professionals and 75 nationalities across our hotels and leisure assets we celebrate diversity as the key to our vibrant and innovative community. Join us and be part of a culture where every connection is an opportunity to thrive, and every encounter is a step towards excellence in hospitality.

For more information about our extensive portfolio of hotels and leisure destinations check out our website at https://aldarhospitality.com/

About the Job

An opportunity has risen at Mamsha Beach Club for a Receptionist / Cashier . The position is responsible to manage the financial transactions of the beach establishment efficiently and accurately. The cashier handles day pass vouchers, day pass wrist bands, cash, credit, and apple payments, ensuring all customer transactions are processed swiftly while providing excellent customer service. They are responsible for maintaining the integrity of the cash drawer, handling billing inquiries, and assisting with administrative duties related to daily sales operations. Their role contributes to a smooth and enjoyable customer experience while supporting the financial health of the business.

Main Duties & Responsibilities:

Payment handling:

• Process customer payments accurately via cash, credit card, mobile payment apps (apple pay), or any other payment methods used by the outlet.
• Issue receipts and handle refunds or exchanges in accordance with outlet policies.
• Ensure proper cash handling, including maintaining a balanced cash drawer and reconciling daily transactions.

Customer Service:

• Greet and interact with customers in a friendly, professional, and courteous manner.
• Respond to customer inquiries regarding menu items, pricing, and billing issues.
• Handle any complaints or payment disputes, escalating issues to the manager if necessary.

Register & Financial Reporting:

• Maintain an accurate cash register, ensuring it is balanced at the beginning and end of each shift.
• Generate and review daily sales reports, identifying discrepancies and ensuring all transactions are logged.
• Assist the manager in reconciling cash, credit card payments, and other financial records.

Outlet Support:

• Assist in cashiering administrative tasks such as inputting data into the sales system, updating menus or prices, and maintaining accurate inventory of cash-related supplies (e.g., receipt paper).
• Ensure the cashier station is organized, tidy, and well-stocked with necessary materials.
• Collaborate with service staff to ensure customer orders are handled efficiently.

Compliance & Security:

• Adhere to all financial protocols and standards, including policies regarding cash management, fraud prevention, and sales tracking.
• Follow proper security procedures for handling and storing cash and other forms of payments.
• Ensure the confidentiality of all customer and outlet financial data.

About you

• Caring, positive attitude towards guests and colleagues.
• Hospitality mindset.
• Upholds professional values, ethics, and standards of integrity.
• Have a strong eye for detail.
• Good level of English
• Genuine interest in helping guests.
• Must possess high levels of integrity and maturity.
• Ability to work on weekends and night shifts.

Have what it takes to join our team

The ideal candidate for this position will display the following attributes:

• Bachelor's degree in hospitality / Secondary Education or at least 2 years as a waiter/waitress experience in a 5 Star Hotel or Beach Resort.
• F&B Background or knowledge.
• Cashier background or payment handling background
• Fluency in written and spoken English. Knowledge of Opera PMS.
• Knowledge of Microsoft Office Application.
• HACCP and Food Safety awareness.

About the Benefits

We offer a competitive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer attractive benefits, leave, flights home and health insurance package, accommodation, life insurance, and tips as well as exciting learning and development and career progression opportunities.

Equal Opportunity Statement

Aldar is an equal-opportunity employer. We celebrate all forms of diversity and remain committed to creating an inclusive and accessible environment for all applicants and employees. We will ensure that all candidates are provided reasonable accommodations to participate in the job application process, be considered for a range of critical job functions and receive other benefits and privileges of employment, ensuring equitable opportunities and accessibility for all. Please contact us to request accommodation. Your data will be treated confidentially.