Job Description

Job Purpose

We are seeking a professional, organized, and friendly Front Office Receptionist to manage daily reception activities and provide administrative support. The successful candidate will be the first point of contact for visitors, clients, and employees, ensuring a welcoming and professional office environment.

Key Responsibilities

Greet and welcome visitors, clients, and employees in a professional and courteous manner.
Answer, screen, and direct incoming telephone calls and emails to the appropriate departments.
Manage the reception area, ensuring it remains clean, organized, and presentable.
Coordinate meeting room bookings and assist with meeting arrangements.
Receive, sort, and distribute incoming mail, packages, and courier deliveries.
Maintain visitor records and coordinate visitor access with the relevant departments.
Provide general administrative and clerical support, including filing, scanning, printing, and data entry.
Coordinate with office suppliers and service providers when required.
Monitor office stationery and pantry supplies and arrange replenishment as needed.
Assist HR and Administration with employee-related documentation and onboarding arrangements.
Support travel arrangements, hotel bookings, and other administrative requirements when requested.
Maintain confidentiality of company information and documents.
Perform other administrative duties as assigned by management.

Qualifications & Experience

Diploma or bachelor's degree in Business Administration, Hospitality, or a related field.
Minimum 2 years of experience in a receptionist, front desk, or administrative support role.
Previous experience in a corporate or consultancy environment is an advantage.
Excellent verbal and written communication skills in English; Arabic is an advantage.
Proficiency in Microsoft Office applications (Outlook, Word, Excel, and Teams).
Strong organizational and multitasking skills.
Professional appearance, positive attitude, and excellent interpersonal skills.
Ability to work independently and handle confidential information.

Key Competencies