Receptionist

We are currently seeking an experienced and customer-focused Receptionist to join our Resort Team in Sealine, Qatar.

The role is responsible for delivering a welcoming and professional guest experience, managing front-desk operations, and coordinating with various departments to ensure smooth and efficient resort services.

Job Responsibilities:

• Welcome and assist guests upon arrival and throughout their stay, ensuring a warm and professional experience.

• Handle guest check-in and check-out procedures, reservations, bookings, and guest records accurately.

• Respond to guest inquiries, requests, and concerns in a timely and professional manner.

• Manage incoming phone calls and coordinate guest requirements with the relevant departments.

• Coordinate closely with housekeeping and other resort departments to ensure seamless guest services.

• Handle guest complaints professionally and follow up to ensure appropriate resolution.

• Maintain accurate records and ensure compliance with resort policies and service standards.

Qualifications:

• Minimum 2 years of experience in hotel, resort, front office, or hospitality operations.

• Previous experience in a receptionist or front-desk role is preferred.

• Strong communication, interpersonal, and customer service skills.

• Arabic-speaking candidates are preferred.

• Willingness to work in Sealine Camp and on rotational shifts.

If you have relevant hospitality experience and are interested in exploring this opportunity:

1. Please complete and submit the Application Form.
2. Submit your latest CV through Easy Apply.