Receptionist

Hiring: Dental Clinic Receptionist (2 positions) |

Alexandria | On-site | Full-time | Immediate start

We are hiring two receptionists for two well-established dental clinics in Alexandria: one in Smouha and one in Sporting. Each receptionist works at one clinic.

Who can apply

• Alexandria residents only, living close enough to reach Smouha or Sporting easily every day.

• On-site, full-time only.

• Available to start immediately after the interview.

About the job

The receptionist is the first person the patient meets and the last one they see before leaving. You will run the front desk and make sure every visit is organised, on time and pleasant for the patient.

What you will do

• Welcome patients, check them in and guide them through their visit.

• Answer phone calls, WhatsApp messages and social media enquiries.

• Book, confirm and reschedule appointments, and call patients a day before to remind them.

• Register new patients and keep their files complete and accurate on the clinic system.

• Give patients prices from the clinic's approved price list.

• Collect payments, issue a receipt for every payment and close the cash at the end of the shift.

• Coordinate with doctors and assistants so patients don't wait, and inform patients of any delay.

• Follow up with patients who have unfinished treatment and invite them back.

• Handle patient complaints politely and report them to management the same day.

• Keep the reception area clean and organised.

• Send a short daily report to management.

Requirements

• University degree.

• At least 1 year of experience in reception or customer service. Dental or medical clinic experience is a big plus.

• Good computer skills and comfortable using booking or clinic software.

• Good spoken English.

• Accurate with money and numbers.

• Polite, calm and patient with people.

• Organised, punctual and committed to clinic rules.

• Neat, professional appearance.

Working hours

• Saturday to Thursday, Friday off.

• Working hours vary for each clinic.

• Full-time shifts according to a weekly schedule.

What we offer

• Fixed monthly salary.

• Paid annual leave according to Egyptian Labour Law.

• Training on the clinic system and clear written job duties from day one.

• A stable job in a respected, organised workplace.

How to apply

Apply here with your CV and mention:

• Your area in Alexandria.
• Preferred location: Smouha, Sporting, or either.
• Confirm you can start immediately.

Shortlisted candidates will be invited to an interview in Alexandria, and accepted candidates start right away.