Receptionist

Company Description Derma Club Clinics is a modern dermatology and aesthetic care provider specializing in advanced laser hair removal and skin treatments. The clinics are known for delivering safe, effective, and high-quality cosmetic procedures in a professional, comfortable environment. Derma Club Clinics focuses on personalized care, using updated technology and evidence-based practices to help clients achieve their desired results. Team members work in a client-centered setting that values trust, confidentiality, and consistent service standards. The clinic culture supports continuous improvement and a welcoming atmosphere for both clients and staff.

Role Description The Receptionist at Derma Club Clinics is a full-time, on-site role based in New Cairo. This role is responsible for greeting clients, managing check-in and check-out processes, and ensuring a smooth front-desk experience. Day-to-day tasks include answering phone calls, responding to inquiries, scheduling and confirming appointments, and maintaining accurate client records in the clinic's systems. The Receptionist will coordinate with medical and administrative staff, organize paperwork, and handle payments or billing-related questions in a professional manner. The role also involves maintaining a clean, organized reception area, providing clear information on clinic services, and supporting a welcoming, respectful environment for all clients.

Qualifications

• Strong Phone Etiquette and Receptionist Duties skills, including professional greeting, call handling, and appointment coordination.
• Clerical Skills such as data entry, record keeping, filing, and basic office software proficiency.
• Excellent Communication and Customer Service abilities, with a focus on clarity, empathy, and client satisfaction.
• Ability to work on-site in New Cairo full time, manage multiple tasks, and remain organized in a busy clinical environment.
• Prior experience in a clinic, hospital, or customer-facing role is preferred; familiarity with healthcare or aesthetic services is a plus.
• Bachelor's degree or equivalent required; additional education in administration or healthcare support is beneficial.
• Professional appearance, reliability, and respect for confidentiality and diverse clients.