Receptionist

Company Description EDIT, TOURISTIC DEVELOPMENT is a hospitality and real estate company wholly owned by the Egyptian Arab Land Bank. The company owns and operates LB Long Beach Resort in Sahl Hasheesh, Hurghada, a four-star resort with 960 hotel rooms and a workforce of about 1,000 employees.

Role Description The Receptionist role is a full-time, on-site position based at the Cairo headquarters. The Receptionist will manage the front desk, greet visitors, and ensure a professional and welcoming environment. Daily responsibilities include answering and directing phone calls, handling inquiries, managing appointments, and guiding guests to appropriate contacts or meeting rooms. The role also involves performing clerical tasks such as handling mail, maintaining visitor logs, updating records, and supporting administrative staff with basic office duties. The Receptionist will collaborate closely with internal departments, provide attentive customer service, and uphold company standards in all interactions.

Qualifications

• Strong Receptionist Duties and front desk management skills, including greeting visitors and managing appointments.
• Minimum 2 years of relevant experience in a Receptionist or Front Office role.
• Proficient Phone Etiquette for handling calls, routing inquiries, and providing clear, courteous information.
• Solid Clerical Skills, such as filing, data entry, document handling, and basic office administration.
• Effective Communication abilities, both verbal and written, to interact with guests, colleagues, and external partners.
• Demonstrated Customer Service skills, with a focus on professionalism, patience, and problem-solving.
• Good organizational skills and attention to detail in managing multiple tasks in a busy office environment.
• Comfort using common office software and equipment (e.g., email, word processing, spreadsheets, printers, and phone systems).
• Previous experience in a receptionist, front office, or administrative support role is preferred, especially in hospitality or corporate settings.
• Ability to maintain confidentiality, work reliably on-site in Cairo, and collaborate respectfully with diverse teams.
• High school diploma or equivalent required; post-secondary education in business, administration, or related fields is an advantage.