Job Title: Receptionist & Front Office Executive
Location: Abu Dhabi, UAE
Employment Type: Full-time
Company: Nationwide Middle East Properties (Nationwide MEA)
About Us
Nationwide Middle East Properties (Nationwide MEA) is a leading real estate agency and property management firm in the UAE. We are dedicated to delivering smart, value-driven, and innovative solutions to developers, owners, and tenants. Our culture is built on transparency, responsibility, and striving for excellence. We are looking for a professional and welcoming individual to be the face of our company.
The Role
We are seeking a poised and articulate Receptionist to manage our front desk and provide high-level administrative support. The ideal candidate brings a background in Hospitality, ensuring that every client, partner, and employee experiences a five-star welcome. Beyond greeting guests, this role involves significant administrative responsibility, including preparing reports and managing office data.
Key Responsibilities
- Guest Relations & Hospitality: Serve as the first point of contact for the company. Greet visitors, clients, and partners with a professional, hospitality-driven demeanour, ensuring they are comfortable and directed appropriately.
- Call Management: Manage a high volume of incoming calls, screening and routing them to the appropriate departments or agents efficiently.
- Reporting & Documentation:
- Prepare daily and weekly visitor logs and call reports for management review.
- Assist the administration team by compiling data for operational reports.
- Maintain accurate records of courier deliveries, meeting room bookings, and office supply inventories.
- Office Administration: Ensure the reception area and meeting rooms are kept tidy and presentable at all times. Coordinate with maintenance or housekeeping staff as needed.
- Communication Hub: Act as the central information hub for the office, handling inquiries via phone and email in a timely and professional manner.
Requirements
- Experience: Minimum of 2+ years of experience in a Receptionist, Front Desk, or Guest Relations role.
- Industry Background: Previous experience in the Hospitality Industry (Hotels, Concierge, or Premium Customer Service) is strongly preferred and highly valued.
- Technical Skills: Proficiency in Microsoft Office (Excel, Word, Outlook) is required for generating reports and managing correspondence.
- Communication: Exceptional verbal and written communication skills in English. (Arabic is a plus).
- Professionalism: Immaculately presented with a friendly, can-do attitude and the ability to remain calm under pressure.
Why Join Nationwide MEA
- Be the face of a recognized leader in the UAE real estate market.
- Work in a professional, supportive, and dynamic environment.
- Opportunity to transfer hospitality skills into the corporate real estate sector.
Nationwide MEA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
