Job Summary
Main duties/responsibilities:
- Give a warm and engaging welcome to guests on arrival and perform guest check-in
- Take payment from guests on departure and close their bills correctly
- Be efficient in assisting guests throughout their stay with any requirements
- Sell rooms to walk-in guests at the maximum rate possible
- Logs and keep the immediate supervisor fully informed of all challenges, negative feedbacks or unusual matters of significance
- Maintain their cash float, take full responsibility for it ensuring that it is balanced at all times
CANDIDATE PROFILE
- Secondary Education/Degree in hotel management
- 2 years front desk experience in a 5 star Hotel
- Knowledge of basic Microsoft Office applications
- Knowledge of Opera (Front Office Applications)
- Fluency in written and spoken Russian & English
