SportPlex, Saudi Arabia's leading indoor multi-sport destination, is looking for a proactive and customer-focused Receptionist Supervisor to lead our front desk operations and deliver an exceptional member experience.
Key Responsibilities:
- Supervise, train, and schedule front-desk team
- Ensure smooth daily reception operations (check-ins, bookings, calls, inquiries)
- Handle escalated member concerns and maintain high service standards
- Oversee bookings, POS transactions, and daily cash reconciliation
- Support membership sales, renewals, and promotions
- Coordinate with internal teams to ensure seamless facility operations
Requirements:
- 23 years experience in reception or front-desk supervision (sports/fitness preferred)
- Strong leadership and customer service skills
- Fluent in Arabic & English
- Experience with booking/POS systems and MS Office
- Organized, professional, and able to multitask in a fast-paced environment
- First Aid/CPR certification preferred
