Job Overview
The Receptionist operates a switchboard and receives visitorsso that all callers/visitors are dealt with promptly, courteously, and accurately. This job also provides clerical & administrative support to managers or employees and coordinates all daily administrative activities which include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing.
Key Responsibilities
- Receive and correctly route incoming and outgoing telephone calls at a switchboard or multi-line phone and maintain long distance call logs.
- Take and distribute accurate messages.
- Greet visitors and determine the nature of their visit.
- Issue visitor passes and maintain visitor logs.
- Alert appropriate party of visitor arrival or direct visitors to appropriate office, department, or employee.
- Respond to routine inquiries from internal or external sources, for example on the business location, hours of operation, phone numbers, or email address.
- Perform miscellaneous administrative activities such as booking meeting rooms, typing, organising, and distributing mail, receiving, sending courier packages, processing related documents, and data entry.
- Deal with email enquiries, answer incoming calls, taking messages and re-direct calls and emails as required.
- Diary management and arranging appointments, booking meeting rooms and conference facilities.
- Uphold company values throughout business practices and utilise sound judgment in decision making.
- Any other additional duties as may be required by management based on needs of the business.
Requirements
- A minimum of 1-3 years working experience in a similar role.
- Relevant diploma in related field.
Skills/Behaviour Attributes
- Organisational and administrative skills
- Strong attention to detail and ability to perform tasks carefully and accurately.
- Effective time management skills and ability to meet strict deadlines.
- Very good verbal and written communication skills to communicate with guests, clients, as well as with employees and colleagues.
- General computer literacy.
PLEASE NOTE:
*This role is for UAE Nationals ONLY.
*This role is based in Sharjah, United Arab Emirates
