Recruitment Manager Hotel / Hospitality

Recruitment Manager – Hotel / Hospitality

Job Summary

We are looking for an experienced and highly organized Recruitment Manager to lead the recruitment and talent acquisition function for a hotel. The successful candidate will be responsible for attracting, selecting, and hiring qualified hospitality professionals while ensuring an excellent candidate experience and maintaining the hotel's staffing requirements.

Key Responsibilities

• Develop and implement recruitment strategies aligned with the hotel's staffing plans and business objectives.
• Manage the full recruitment cycle, from job posting and sourcing to interviews, selection, offers, and onboarding.
• Recruit for all hotel departments, including Front Office, Housekeeping, Food & Beverage, Culinary/Kitchen, Engineering, Finance, Sales & Marketing, and Administration.
• Partner with department heads and senior management to understand manpower requirements and workforce plans.
• Source candidates through job boards, social media, recruitment agencies, hospitality networks, career fairs, and employee referrals.
• Conduct interviews and assessments and ensure candidates meet the required technical and behavioral standards.
• Build and maintain a strong pipeline of qualified hospitality talent.
• Coordinate pre-employment checks, documentation, references, and onboarding requirements.
• Monitor recruitment KPIs, including time-to-fill, cost-per-hire, quality of hire, and offer acceptance rates.
• Maintain accurate recruitment records and ensure compliance with company policies and local labor regulations.
• Develop relationships with hospitality schools, universities, training institutions, and recruitment partners.
• Support employer branding initiatives to position the hotel as an attractive employer.
• Ensure a smooth and professional candidate experience throughout the recruitment process.
• Coach and supervise recruitment team members where applicable.
• Support seasonal, high-volume, and urgent recruitment requirements.

Requirements

• Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field.
• 3–5+ years of recruitment experience, preferably within the hotel or hospitality industry.
• Previous experience recruiting for multiple hotel departments and high-volume operational positions.
• Strong knowledge of hospitality roles, staffing requirements, and recruitment practices.
• Excellent interviewing, communication, negotiation, and interpersonal skills.
• Strong knowledge of recruitment platforms, applicant tracking systems (ATS), and social media sourcing.
• Ability to manage multiple vacancies and priorities in a fast-paced hotel environment.
• Strong organizational and problem-solving skills.
• Good command of English; additional languages are an advantage.

Preferred Hotel Experience

Experience recruiting for a 4-star or 5-star hotel, resort, international hotel chain, or large hospitality operation is highly desirable. Experience with pre-opening hotels, mass recruitment, seasonal hiring, and international recruitment would be an advantage.

Key Competencies

• Talent Acquisition & Sourcing
• Hospitality Recruitment
• Interviewing & Candidate Assessment
• Workforce Planning
• Employer Branding
• Stakeholder Management
• Recruitment Analytics & KPIs
• Employee Relations
• Communication & Negotiation
• Team Leadership

Reporting Line

Reports to: Director of Human Resources / HR Manager

Department: Human Resources

Industry: Hotel / Hospitality