We are seeking an experienced Regional Retail Sales Manager to lead the operations and commercial performance of retail stores across the assigned region. The role will be responsible for achieving sales targets, improving market share, ensuring excellent customer experience, and maintaining operational excellence across stores, warehouses, and regional facilities.
Key Responsibilities:
- Lead and manage retail operations across all stores within the assigned region.
- Develop regional sales plans, targets, and action plans, and monitor achievement against objectives.
- Ensure implementation of company policies, procedures, standards, and operational guidelines across the region.
- Supervise regional teams, area managers, store managers, and store employees from both sales and administrative perspectives.
- Monitor daily store performance and take corrective actions to achieve sales, service, and operational targets.
- Review stock availability, high-stock items, slow-moving products, and inventory requirements in coordination with Supply Chain Planning.
- Participate in seasonal planning, campaign preparation, and sales readiness activities.
- Recommend new store locations and coordinate with leasing and relevant departments on expansion opportunities.
- Evaluate store performance periodically and provide recommendations regarding underperforming or loss-making stores.
- Support workforce planning, hiring, replacement plans, interviews, and staffing requirements within the region.
- Coordinate training programs to improve sales performance, customer service, and team capability.
- Monitor and evaluate marketing and promotional campaigns within the region and provide recommendations.
- Analyze competitor activities and propose initiatives to increase market share.
- Ensure effective cost control, profitability improvement, and protection of company assets.
- Maintain strong representation of the brand across all stores, events, and external interactions.
- Ensure compliance with official documentation and regulatory requirements related to store operations.
Requirements:
- Bachelor's degree in Marketing, Business Administration, or a related field.
- Minimum of 7 years of experience in retail sales or retail operations.
- Strong experience managing multiple stores, sales teams, and regional operations.
- Good understanding of sales planning, inventory coordination, customer service, and store performance management.
- Strong leadership, communication, problem-solving, and people management skills.
- Good knowledge of Microsoft Office applications.
- Proficiency in English is preferred.
