Regional Senior Quality Manager

Job Purpose

Future Pipe Industries Group is seeking an experienced Regional Senior Manager Quality to lead and elevate quality management across the group's global manufacturing plants and central functions. Reporting to the Vice President Quality, this senior leadership role is central to maintaining FPIG's reputation for excellence in composite GRP/GRE piping solutions.

The successful candidate will drive continual improvement, manage quality certifications, conduct group-wide audits, and champion a culture of quality across all business units.

Key Responsibilities

Quality Strategy & Leadership

Implement group quality policies ensuring products meet customer expectations and agreed specifications.

Promote a quality mindset across the organization and cross-functional teams.

Conduct risk assessments, establish controls, and develop quality culture programs.

Train and mentor staff on quality assurance initiatives.

Perform root cause analysis on non-conformances and implement corrective and preventive actions.

Operational Excellence

Lead Lean Six Sigma improvement initiatives to reduce defect rates, rejection rates, and repair rates.

Improve first-pass efficiency across manufacturing and operational processes.

Quality Certifications

Liaise with customers, certification agencies, and end users to obtain and maintain quality certifications and approvals.

Implement necessary actions to maintain and renew all existing FPIG certifications.

Obtain new certifications across all plants, including Marine Type approvals.

Perform gap analyses before major audits to ensure compliance readiness.

Audits & Inspections

Plan and execute a comprehensive annual audit program ensuring each plant/function is audited at least twice per year.

Establish effective audit and corrective action systems across FPIG plants.

Ensure all manufacturing procedures, testing, and calibration standards are adhered to.

Report extraordinary or persistent audit findings to senior management.

Quality Management System (QMS)

Establish and implement Quality policy, Group Quality Manual, and QMS procedures.

Review, update, and control QMS procedures with a focus on continual improvement and regulatory compliance.

Analyse customer complaints and collect/maintain site failure data, implementing lessons learned.

Support FPI management in implementing QMS across all functional areas.

Customer Satisfaction

Establish and execute customer satisfaction survey procedures and rating methodologies.

Compile satisfaction reports, analyze data, and devise improvement plans on low-rated attributes.

People & Team

Lead, motivate and mentor a team of 2 direct reports and 10+ indirect reports.

Develop and roll out quality-related training programs across the group.

Work with local management to deliver business Quality KPIs.

Qualifications & Experience

Required

• Bachelor's degree in Engineering (Manufacturing, Mechanical, Chemical, Industrial, or Civil).
• Minimum 10 years of Quality management experience in a medium to large manufacturing company.
• Certified ISO 9001 Lead Auditor.
• Lean Six Sigma Black Belt.

Preferred

• 15+ years of experience in manufacturing composite GRP/GRE piping materials.
• Certified API Q1 practitioner with strong knowledge of API 15 HR & API 15 LR.
• Certified ISO 9001, ISO 14001, OHSAS 18001 / ISO 45001 Lead/Internal Auditor.
• Strong working experience in fiberglass products, processes, and applications.
• Experience in non-conformance investigations, lessons learned, and internal/external audits.

Key Skills & Competencies

• Knowledge of international quality standards and their implementation.
• Ability to influence quality behaviors at all levels and drive organizational change.
• Strong analytical and problem-solving skills with an eye for detail.
• Excellent communication, interpersonal, and presentation skills.
• Ability to read and interpret engineering drawings and undertake detailed inspections.
• Detailed knowledge of GRE/GRP processes, products, and technical aspects.
• Leadership, mentoring, and team development capability.
• Proficient in quality data analysis and trend reporting.
• Fluency in English.