Regional Support Engineer - Applied

Daikin Middle East & Africa FZE is a subsidiary of Daikin Industries Ltd. and the leading provider of heating, cooling, ventilation, air purification, and refrigeration technology. The company designs, manufactures and brings to market a broad portfolio of equipment, as well as tailor-made solutions for residential, commercial, and industrial purposes in Europe, Middle East, and Africa (EMEA). To date, Daikin EMEA has over 12 000 employees across more than 59 consolidated subsidiaries. It has 12 major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria, and the UK. Our aim is to drive sustainable and effective solutions, sparking a good climate for the generations to come. And all this can only be achieved because of our People.

About the role

You will be responsible for the technical support, design, and optimization of Applied Products (Chillers/AHU/FCU) systems used in commercial and industrial HVAC applications for MEA region. This role involves working closely with sales teams, and factory engineering departments to ensure the successful application of chiller systems and solutions.

How you will make an impact

1. Analyse customer requirements and project specifications to recommend appropriate Applied solutions and support sales team with proper technical proposals

2. Ensure compliance with industry standards and local regulations. Stay updated on industry trends, advancements, and best practices to continually improve technical knowledge and service offerings

3. Prepare and make product presentations to internal and external customers on Applied Product and Systems

4. Liaise with factories for any customization required to meet customers requirements

5. Monitor enquiry pipeline, approval of orders in system, follow up readiness and analyse data to be reported to Applied Strategic Business Unit (SBU) Director

6. Provide feedback and recommendations for product improvements based on customer feedback and industry trends

What you need to succeed

• Strong understanding of Applied Product and systems
• Proficiency in HVAC software tools and simulation programs.
• Knowledge of relevant codes, standards, and regulations (e.g., ASHRAE, AHRI, Eurovent, ISO)
• Familiarity with energy efficiency and sustainability practices in HVAC systems.
• Excellent analytical skills, effective communication, collaborative skills and presentation abilities
• Ability to work independently and as part of a team in a fast-paced environment

Good climate starts with people

Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.