Relationship Manager

A Relationship Manager creates and preserves strong relationships with clients, partners, or members of their team. Should have a good understanding of the company's products and services. They must also have a great communication skill in order to know how they can best help clients with their needs and strengthen the relationship between the organization and the customers.

• Through direct and indirect means, relationship managers help firms improve relationships with clients and partners.
• Relationship management has two areas of focus: clients and business partners.
  
  

Responsibilities

• Building positive relationships with customers (Investor Landlords).
• Assisting with generating new business.
• Identifying opportunities for greater profits.
• Understand customers (Investor Landlords) needs and develop plans to address them.
• Resolve customer complaints quickly and effectively.
• Identify Upselling and cross-selling opportunities.
• Promote High-quality sales, supply and customer service processes.
• Aim to preserve customers (Investor Landlords) and renew contracts.
• Approach potential customers (Investor Landlords) to establish relationships, which includes signups of New Property Management Agreements.
• Gain solid knowledge of competitors.
  
  

Qualifications

• Bachelor's Business Administration and/or related field.
• Minimum of 3-5 years experience in the field, brokerage experience in a must.
• Experience in Property Management Sales, Agreement and Conversions (required).
• Basic Dubai Leasing terms and procedure.
• Basic knowledge in Sales (Secondary Market and Off-Plan).
  
  

Keyper Guiding Principles & Values

• Data-Driven, Tech First
• Committed to Exceptional Experience
• Holistic Ownership
• Challenging the Status Quo
• Together for Growth
• No Finish Line