Relationship Manager / Liabilities - Business Banking

Responsibilities:

• Manage Liabilities Sales activities to achieve targets by setting individual objectives, reviewing performance and providing ongoing feedback.
• Manage the day-to-day operations of Liabilities Sales by coordinating activities, ensuring overall achievement of objectives.
• Work with different stakeholders to propose Liabilities products enhancements.
• Propose enhancements to the Liabilities process to address inefficiencies and ensure an efficient and optimum turnaround time.
• Lead and participate in selling activities to assigned client segments to achieve maximum client coverage and targets.
• Manage periodic reports and analysis to monitor the performance of actuals against targets, identify and rectify variances.
• Ensure the marketability & referral of all Business Banking Products.
• Acquire new accounts, including ( NPO, NGO , and foreign investments) accounts.
• Resolve client's issues by organizing, facilitating, leading and negotiating with team of bank associates
• Follow up on the KYC updates, dormant accounts and overdrawn accounts related to clients within the portfolio.

Knowledge, Skills, Experience

• Minimum 2 years of experience in sales, preferably in Liabilities Sales.
• Credit certified is a must
• Marketing Skills.
• Speed & Accuracy
• Technical expertise.
• Interpersonal & Communication Skills.