Relationship Manager

The Opportunity

We are building a new generation of international real estate infrastructure — a platform that lets investors list and grow their property portfolio across borders, without borders. We remove the friction of investing across markets by building trusted relationships, providing consultative advice, and acting as a trusted brand across each market we enter.

About the Role

We are looking for a Relationship Manager to manage relationships with our clients across all service offerings and markets. This is not simply a traditional real estate role.

You will build genuine relationships with clients, understand their circumstances and objectives, help them navigate international property markets including the UAE and ensure they receive a high-quality experience throughout their journey with Lndmrk.

You will work with with property owners, external broker partners and predomininately international property buyers who may be purchasing their first property, expanding an existing portfolio or looking for investment opportunities.

The ideal person will be commercially minded, highly personable and comfortable dealing with clients from different cultures and backgrounds.

What You'll Do

Client Relationship Management

• Become a trusted relationship owner for a portfolio of international clients who already have or are interested in Dubai property.
• Build strong, long-term relationships with prospective buyers and investors.
• Understand each clients's requirements, objectives, budget, preferred locations, property type and investment timeframe across international markets.
• Maintain regular, proactive communication throughout the investor journey.
• Build trust and confidence with international clients who may be unfamiliar with the Dubai property market.
• Provide a highly personalised and responsive client experience.

Property & Investment Support

• Develop a strong understanding of Dubai's residential property market, including key communities, developers, off-plan and secondary-market opportunities.
• Develop and build a strong network of UAE broker channel partners
• Help investors understand the differences between available property opportunities and identify suitable options based on their requirements.
• Explain property information, pricing, payment plans, locations, amenities and relevant market considerations clearly and accurately.
• Coordinate with Lndmrk's property, sales, mortgage, conveyancing and other specialist teams to ensure clients receive the right support.
• Support clients through the buying journey from initial enquiry through to transaction and post-sale support.

International Client Development

• Manage inbound enquiries and proactively follow up with qualified prospects.
• Develop relationships with clients through phone, WhatsApp, email, video calls and face-to-face meetings.
• Re-engage prospective buyers who are considering purchasing in Dubai but are not yet ready to transact.
• Develop referral and repeat-business opportunities through strong client relationships.
• Build an understanding of different international investor markets and their specific requirements.

CRM & Pipeline Management

• Maintain accurate and detailed records of all investor interactions within Lndmrk's CRM.
• Manage a structured pipeline of prospective investors and opportunities.
• Ensure timely follow-up and progression of every qualified opportunity.
• Track investor requirements, conversations, property preferences and next steps.
• Provide regular updates and reporting on pipeline activity, conversion and client engagement.

Market Knowledge & Client Insight

• Stay up to date with Dubai property market developments, new launches, communities, developers, pricing and investment opportunities.
• Develop a strong understanding of the needs and behaviours of international property investors.
• Share investor feedback and market intelligence with the wider Lndmrk team.
• Identify recurring client requirements and opportunities to improve the Lndmrk investor experience.

Who We're Looking For

We are looking for someone who is relationship-led first and sales-minded second.

You could come from a number of backgrounds, including:

• Dubai real estate brokerage
• Property development
• PropTech
• FinTech
• Wealth management
• Private banking
• Financial services
• Client relationship management
• Account management
• Customer success
• Premium / high-value client services

You don't necessarily need to have spent your entire career in real estate. What matters is that you understand how to manage clients and build trust

Experience & Requirements

• 2–3+ years experience in account management, relationship management, client services, sales or a similar client-facing role.
• Experience within real estate, property, fintech, financial services, wealth management or another high-value client environment is preferred.
• Good understanding of the Dubai property market is highly desirable.
• Proven ability to build and maintain long-term client relationships.
• Strong consultative selling and communication skills.
• Comfortable managing multiple clients and opportunities simultaneously.
• Excellent written and verbal English.
• Fluency in Arabic, Russian, Mandarin or Urdu is highly desirable.
• Additional languages would be an advantage given Lndmrk's international investor audience.
• Strong CRM and pipeline-management discipline.
• Confident communicating with international clients by phone, WhatsApp, email and video.
• Professional, polished and highly responsive.
• Commercially aware, but genuinely focused on delivering the right client experience.
• Strong attention to detail and follow-through.

The Personality We're Looking For

You are someone who:

• Naturally builds rapport and makes people feel comfortable.
• Is curious about people and asks the right questions before trying to sell.
• Can communicate confidently with high-value and international clients.
• Understands that purchasing property is a major financial decision.
• Is persistent without being pushy.
• Takes ownership of the client relationship.
• Is organised and excellent at following up.
• Has genuine interest in Dubai real estate and investment.
• Can operate in a fast-moving startup environment.
• Wants to build something rather than simply work from an existing playbook.

What Success Looks Like

Your success will be measured through a combination of:

• Quality and depth of investor relationships.
• Investor engagement and response rates.
• Qualified investor opportunities generated.
• Conversion from enquiry to active property search.
• Property viewings and investor meetings.
• Completed property transactions.
• Repeat business and investor referrals.
• CRM and pipeline discipline.
• Overall investor satisfaction and quality of service.

Why Join Lndmrk

This is an opportunity to join Lndmrk at an early stage and play a key role in building our international proposition.

You will have the opportunity to develop relationships with investors across multiple international markets and work closely with the Founder, Sales, Property, Partnerships, Marketing and Operations teams.

As Lndmrk grows, there is significant opportunity to develop within the commercial and investor-relations function.

If you are a relationship-led individual who understands property, finance or high-value client relationships — and you want to help build a genuinely international real estate business — we'd like to hear from you.