Relationship Manager

The ideal candidate will be responsible for managing and growing a portfolio of affluent banking clients while delivering tailored financial solutions and exceptional customer experience. In addition to portfolio management, the role offers strong exposure across multiple banking products and segments, providing excellent fungibility and long-term career growth within the organization.

Responsibilities

• Manage and grow a portfolio of Gold customers
• Build strong relationships with affluent clients and understand their financial needs
• Achieve sales and revenue targets through effective cross-selling and up-selling of banking products
• Promote products including:

Credit Cards

Personal Loans

CASA Accounts

Insurance

Investments & Wealth products

Bancassurance solutions

• Deliver high-quality customer service and maintain long-term client engagement
• Ensure compliance with UAE banking regulations and internal policies
• Work closely with internal teams to enhance customer experience and business growth

Qualifications

• 2-10 years of client relationship experience
• Strong experience in cross-selling banking products
• Mandatory certification:

SCA Certification

CISI Certification