Relationship Manager

Company Description Viviana Properties is a real estate firm built on integrity, transparency, and reliability in every transaction. The company focuses on providing tailored services for clients who are buying, selling, or investing in property. Applicants can expect to join a team that values honest guidance, long-term client relationships, and professional expertise. Viviana Properties positions itself as a trusted partner in real estate, emphasizing ethical conduct and clear communication at every stage of the customer journey.
Role Description The Relationship Manager role is a full-time, on-site position based in Dubai. The Relationship Manager will manage and grow a portfolio of clients, provide property recommendations, and guide clients through the buying, selling, and investing process. Responsibilities include building and maintaining strong client relationships, conducting property viewings, coordinating with internal teams and external partners, and ensuring a smooth end-to-end transaction experience. The role involves identifying client needs, presenting suitable real estate solutions, following up on leads, handling documentation support, and maintaining accurate records in CRM systems. The Relationship Manager will also monitor market trends, contribute to sales targets, and represent Viviana Properties with professionalism and integrity in all interactions.
Qualifications

• Strong client relationship management and customer service skills, with the ability to build trust and maintain long-term partnerships.
• Proficiency in sales, negotiation, and deal closing within the real estate or related industry.
• Capability to conduct market research, analyze property data, and present insights clearly to clients.
• Excellent communication and interpersonal skills, including confident presentation and active listening abilities.
• Organizational and time-management skills to handle multiple clients, property viewings, and documentation simultaneously.
• Comfort with CRM tools, basic office software, and maintaining accurate digital records.
• Relevant experience in real estate, property management, or financial services is highly beneficial.
• Bachelor's degree in Business, Marketing, Real Estate, or a related field preferred.
• Fluency in English; additional languages commonly used in Dubai are an advantage.
• Ability to work on-site in Dubai, with flexibility for client meetings and property visits.