Job description
What You'll Do
- Responsible for meeting Quarter on Quarter Renewal Quota & ACV Plan.
- Responsible for negotiation and driving incremental standard uplift on renewals.
- Own, manage and review your current & upcoming renewal pipeline periodically in CRM.
- Conduct product usage & account review for your customers and coordinate internally with the Sales, Support & Customer Success team to help in mitigating any potential renewal risk.
- Review, validate and provide accurate renewal quotes to distributors 120 days in advance of contract renewal date.
- Proactively manage your individual forecast i.e for CQ +1, update renewal sentiment and renewal opportunity stage progression in CRM.
- Maintain healthy pipeline hygiene i.e for CQ +1 & monthly linearity.
- Work in close coordination with Account Executive on Upgrade + Renewal Opportunities.
- Consult with partners and customers to resolve any questions or challenges while leveraging the Account Manager and other internal teams as needed.
- Keep up with Phase - Product Training/Certifications & Company Updates
- Conduct Periodic Pipeline Review & Forecast meetings with Distributors & Partners.
Required Skills And Experience
- 2+ years of experience in Renewals/ Account Management/ Sales/ Customers Success in SaaS
- Have exposure & experience of working with Global Customers i.e US, EMEA & APAC
- Experience working in Cloud Data Management & Security
- Prior Experience working in Channel/ Partner Ecosystem will be an add on.
- Excellent English communication skills (written and verbal)
- Bachelor's degree in any discipline
- Ability to successfully balance a wide variety of daily tasks and adjust priorities in a fast-paced environment over multiple engagements.
- Must be a self-starter with the ability to work independently or in a team environment.
