Rental Sales Agent

Department: Leasing / Rentals

Reports To: Leasing Manager

About the Role

Property Network Real Estate LLC is looking for a motivated and customer-focused Rental Agent to join our Leasing team in Dubai.

The Rental Agent will work closely with the Leasing Manager to generate rental leads, support leasing activities, arrange property viewings, assist in closing rental transactions, and handle property management-related client inquiries. The role requires strong communication, follow-up, relationship-building, and problem-solving skills.

Key Responsibilities

Listings & Administration

• Maintain accurate and updated property listings on relevant property portals and internal systems.
• Ensure property details, availability, rental prices, and photographs are kept current.
• Maintain accurate records of leads, client inquiries, viewings, follow-ups, and transactions.
• Update CRM/database records and ensure timely follow-up on all leads.
• Prepare and share relevant leasing activity reports when required.
• Coordinate documentation and other administrative requirements related to rental transactions.

Property Management & Client Support

• Act as a point of contact for tenants and landlords regarding property-related inquiries.
• Receive and coordinate client concerns such as maintenance requests, property issues, access concerns, and other tenancy-related matters.
• Coordinate with landlords, property managers, maintenance teams, contractors, and relevant departments to ensure issues are followed up and resolved.
• Maintain regular communication with clients throughout the resolution process.
• Escalate complex or urgent issues to the Leasing Manager or relevant department when required.
• Identify additional leasing or property management opportunities through existing client relationships.

Lead Generation & Leasing

• Generate new rental leads through calls, referrals, property portals, networking, and other business development channels.
• Follow up with prospective tenants and landlords to understand their requirements.
• Assist the Leasing Manager in achieving monthly lead generation and rental targets.
• Source suitable rental properties based on client requirements.
• Coordinate and conduct property viewings.
• Follow up with prospects after viewings and assist in converting leads into rental transactions.
• Assist with rental negotiations and transaction coordination.
• Build and maintain relationships with landlords, tenants, and prospective clients.

Market Knowledge

• Stay updated on Dubai's rental market, communities, rental prices, and market trends.
• Develop strong knowledge of the company's rental portfolio.
• Monitor market activity and identify new rental and landlord acquisition opportunities.

Requirements

• Previous experience in Dubai real estate, rentals, leasing, or property management is preferred.
• Strong communication and interpersonal skills.
• Excellent customer service and relationship-management abilities.
• Strong lead-generation and follow-up skills.
• Good negotiation and problem-solving skills.
• Ability to manage multiple clients and inquiries efficiently.
• Target-oriented, proactive, and self-motivated.
• Good knowledge of Dubai's real estate market and communities.
• Proficiency in CRM systems and property portals is an advantage.
• RERA certification is an advantage.
• UAE driving license is an advantage.

Key Skills

Real Estate | Rentals | Leasing | Lead Generation | Client Relationship Management | Property Management | Customer Service | Negotiation | Sales | Follow-up | Dubai Real Estate

What We're Looking For

We are looking for someone who is proactive, energetic, well-organized, and client-focused, with the ability to generate business while providing professional support to existing tenants and landlords.

• The ideal candidate should be comfortable working in a fast-paced real estate environment and be willing to take ownership of leads, client inquiries, follow-ups, and day-to-day leasing activities.

What We offer:

• A collaborative and professional working environment.
• Opportunities for career growth and development within the real estate industry.
• Training, guidance, and ongoing support to help you succeed in the role.
• Exposure to Dubai's dynamic residential and commercial real estate market.
• Opportunity to develop both leasing sales and property management experience.